Senior Director Field Force Effectiveness Neuroscience

About Acadia Pharmaceuticals

Acadia is advancing breakthroughs in neuroscience to elevate life. For 30 years we have been working at the forefront of healthcare to bring vital solutions to people who need them most. We developed and commercialized the first and only FDA-approved drug to treat hallucinations and delusions associated with Parkinson’s disease psychosis and the first and only FDA-approved drug for the treatment of Rett syndrome. Our clinical-stage development efforts are focused on Prader-Willi syndrome, Alzheimer’s disease psychosis and multiple other programs targeting neuropsychiatric symptoms in central nervous system disorders. For more information, visit us at Acadia.com and follow us on LinkedIn and X.

Please note that this position is based in either San Diego, CA, or Princeton, NJ. Acadia's hybrid model requires this role to work in our office three days per week on average.

Position Summary:

Join our dynamic team to as an integral member in driving overall commercial success and helping improve the lives of patients through your leadership and strategic and analytical expertise. As the Senior Director, Field Force Effectiveness for the Neuro Science group you will be responsible for leading efforts and your team to implement and administer initiatives and support services that are critical to maximizing the effectiveness of our field based teams by working in partnership with leadership, Sales, Marketing, and Patient Service groups.  This includes ensuring that the field teams are optimally deployed with the correct territory alignment, they are targeting the right customers with the right call plan, they are providing the right level of services to optimize the patient on-boarding journey, they have the right incentive compensation bonus plan that properly rewards/motivating their performance, and they have the right insights to elevate their performance. To accomplish this, (s)he will be responsible for effectively managing their team to determine the proper methodologies, generate the appropriate analytics, deploy sound strategies, implement efficient processes, and leverage appropriate tools/techniques needed to support field leadership to drive sales performance, patient onboarding, and organizational growth.  This position assumes a high level of competences and expertise in biopharma commercialization strategies including deployment, targeting, patient on-boarding/support services, incentive compensation, and field level analytics/reporting/insight generation. Additionally, as a leader within the Commercial Insights and Analytics team, this position will also work closely and partner with others in the group along with those from People & Performance, Legal/Compliance, and IT departments along with outside vendors in order to fufill the resposiblities of this position.   The ideal candidate will be a high-energy, detail-oriented, and self-motivated individual with a demonstrated history of strong focus on customer service, execution excellence, and great problem solving capabilities

Primary Responsibilities:

• Lead and administer the field deployment, sizing, and territory alignment efforts for the Neuro Science group by partnering with sales, marketing, patient services and account management leadership to ensure that Acadia’s field teams are optimally deployed to achieve commercial objectives
• Lead and administer the field targeting and POA call planning/optimization process by working with commercial leadership teams to ensure that our field teams are focused on the right customers with the right contact frequency, by leveraging the right promotional to channel with the right discussion topic to ensure our patients have access and receive the best treatment outcomes from our products
  • Leverage predictive modeling to increase and optimize field force effectiveness, customer experiences, and other business outcomes
• Help inform the commercialization plan for potential new assets as well as existing commercial brands, pa