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Dispatcher Service Coordinator
Commercial Appliance Parts and ServiceUnited Statesfull_timeVerifiedPosted 4 Sept 2025
About the role
Join Our Team as a Service Coordinator/Dispatcher! Are you a high-energy self-starter? Join our commercial kitchen repair company as a Service Coordinator/Dispatcher, coordinating service technicians and ensuring top-notch customer service. We're also seeking a Service Support Specialist to tackle various tasks across all departments, making you an integral part of our team.This is an IN-PERSON position in Orlando, FL, Full-Time/Hourly, Monday-Friday, 8:00 AM to 5:00 PM. Position Summary:As a Service Coordinator/Dispatcher, you'll be responsible for:
- Answering service calls from our customers.
- Communicating with 3rd party applications.
- Assisting in dispatch and filling in when needed.
- Reviewing technician work orders for accuracy.
- Communicating with customers, technicians, and staff.
- Prior HVAC/Service dispatch experience is a plus.
- Ability to multitask effectively.
- Exceptional customer service and interpersonal skills.
- Excellent verbal and written communication skills.
- Ability to perform in a fast-paced environment.
- Strong computer skills and experience with Microsoft Office.
- Completion of a satisfactory background check and drug screen is required.
- Must be at least 18 years of age.
- Medical, Dental, Vision, and Disability Benefits.
- Life Insurance.
- 401 (k) & Company Match.
- Vacation, sick, and personal time.
- Paid holidays.
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