Manager, Solutions Consultant (Sales Ops)

Company Description

REFID145426

Job Description

About This Job 

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter eager to make a name for yourself in a fast growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.   

NielsenIQ is seeking a talented Solutions Consultant to play a key role in enabling sellers to be more efficient and stay focused on winning business through contract signature. Reporting to the SVP / GM of Product Insights, this role will work with cross functional teams (Sales, Sales Ops, Modeling, Data Science, Product) to develop pre-sales materials that resonate with a client’s needs as well as creating and delivering some of the ad hoc reports.  An ideal candidate is a proactive, deadline driven task manager with a proven track record for creating process and implementing improvements. You have a passion for coaching, mentoring, and developing highly effective and engaged teams. You are motivated by making an impact with your sales teams.  You thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. Must be passionate about ensuring a positive customer experience and understand how to personalize messaging to ensure buyers have the right information at the right time to make decisions quickly and confidently.  The ideal candidate is detail oriented with excellent communication, active listening skills and people management skills with familiarity with the sales process.  

Responsibilities: 

• Effectively manage day-to-day tasks with a high degree of autonomy to ensure opportunities progress to close won as quickly as possible through efficient time management and prioritization, and process development or improvement; including assisting with pitches, pricing and proposals and coordinating with cross functional team members . 

• Partner with the Product Insights sales team to strategize and create client specific content that advances the go-to-market efforts. 

• Act as an expert and become a steward of our unique data sets so that you can create and deliver client paid ad hoc reports and analyses that align to a scope of work / agreement. 

• Partner with the Segmentation team (modeling team) to understand segmentation outputs and package those into client deliverables. This candidate will also be client facing and will be expected to present the findings in an externally facing environment. 

• Build successful relationships with senior stakeholders across multiple departments (including Sales, Finance, Product) 

• Adapt existing content (including but not limited to pitch decks, proposals, RFP response templates) based on sales insight, persona and segment 

• Effectively manage numerous requests concurrently and on deadline, identifying areas of inefficiency and proposing/developing solutions; includes managing expectations with outstanding communication and escalating delays to leader in timely manner  

• Build and utilize reports to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities; Early adopter of CRM processes, teaching team members, and driving adoption among sales groups 

• Proactively identify opportunities with ideas for resolution to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle 

• Support product releases by becoming an expert of new products / features, serve as a knowledge resource for sellers and team, and provide timely feedback to Product Marketing on information requested by both sellers and clients  

• Price out products (based upon a designated rate card) for select ad hoc deliverables. 

Qualifications

• 4+ years of related work experience including people management in Sales or Sales Operations 

• Bachelor’s degree required 

• Demonstrated ability to think strategically through identification of problems and implement successful, tactical solutions applicable across multiple sales groups 

• Self-motivated with a strong attention to detail and keen ability to prioritize tasks to ensure business critical objectives are met 

• Skilled at building strong working relationships with team members in varying departments and/or senior levels of management 

• Ability to manage multiple projects simultaneously while meeting deadlines 

• Understanding of the sales cycle and com