Offsite Supervisor-MSH/MSQ-77026-001

Responsible for the supervision and coordination of administrative and general office activities consistent with practice objectives, administrative policies and practices. Provides direct supervision for administrative and office support staff such as secretarial/administrative assistants, medical assistants, schedulers, data management and medical records staff. Ensures successful delivery of support services within the practice, including but not limited to human resources activity, payroll, purchasing and budgetary participation.

1. Supervises the day-to-day activities of staff to maintain workflow of the practice.

2. Plans and schedules work of staff to ensure proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties.

3. Provides work direction, guidance, coaching and training for staff.

4. Establishes, reviews and revises work processes and procedures to ensure efficient and effective administrative activities.

5. Assists in the development of new methods, procedures and/or processes to increase efficiency and to improve service delivery, production, equipment performance, scheduling and quality control.

6. Establishes and maintains communication internally to ensure effective coordination of work activities.

7. Ensures compliance with department and organizational policies and procedures.

8. Confirms accurate initial verification of pertinent information to ensure proper program placement based on insurance type.

9. Ensures system data integrity within business systems.

10. Maintains efficient workflow of business systems through introduction of new processes.

11. Assists in the various personnel activities including, but not limited to hiring, performance appraisals, training, disciplining and making salary recommendations.

12. Effects continuous quality improvement in all processes.

13. Completes required continuous training and education, including practice specific requirements.

14. May assist in making recommendations regarding fiscal and staffing requirements for the practice, and may assists in the preparation of budgetary recommendations.

15. Performs other duties as required.

• Associates degree or equivalent work experience. Bachelors degree preferred.
• 3 years of directly related experience, 1 year in a supervisory role preferred.

Strength Through Diversity

The Mount Sinai Health System believes that diversity, equity, and inclusion are key drivers for excellence. We share a common devotion to delivering exceptional patient care. When you join us, you become a part of Mount Sinai’s unrivaled record of achievement, education, and advancement as we revolutionize medicine together. We invite you to participate actively as a part of the Mount Sinai Health System team by:  

• Using a lens of equity in all aspects of patient care delivery, education, and research to promote policies and practices to allow opportunities for all to thrive and reach their potential.
• Serving as a role model confronting racist, sexist, or other inappropriate actions by speaking up, challenging exclusionary organizational practices, and standing side-by-side in support of colleagues who experience discrimination.
• Inspiring and fostering an environment of anti-racist behaviors among and between departments and co-workers.

We work hard to acquire and retain the best people and to create an inclusive, welcoming and nurturing work environment where all feel they are valued, belong and are able to professional advance. We share the belief that all employees, regardless of job title or expertise contribute to the patient experience and quality of patient care.

 Explore more about this opportunity and how you can help us write a new chapter in our history!

“About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 43,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at