Senior Software Engineer / Architect

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

 

The Opportunity

We are seeking a highly motivated Senior Software Engineer / Architect to help drive the evolution of Adobe Journey Optimizer (AJO). In this technical leadership role, you will design and deliver the next generation of agentic features that empower our customers to create exceptional, personalized experiences across billions of interactions a day! You will work with leadership to set the direction of the product, drawing on your expertise in building high-throughput, enterprise-grade solutions with a strong focus on performance, reliability, and innovation.

Journey Optimizer is an application built on Adobe Experience Platform that enables real-time orchestration and delivery of personalized digital experiences across all channels. It empowers brands to engage customers in the moments that matter by combining unified customer profiles, intelligent decisioning, and dynamic content to deliver contextually relevant experiences at scale.

What You'll Do

• Technical Ownership: Lead the architecture and implementation of core backend systems powering real-time customer journey orchestration.
• Innovation & Impact: Collaborate with product and engineering leadership to shape and rapidly deliver on a technical vision for efficiently addressing the most complex needs of our enterprise customers with easy-to-maintain solutions. Create differentiated value through effective application of AI and agentic technology.
• Engineering Excellence: Champion standard engineering practices in code quality, testing, observability, and continuous integration/deployment.
• Operate at Scale: Support and scale the operation of large-scale, globally distributed systems. Ensure high availability and low latency in enterprise environments.
• Mentorship & Collaboration: Mentor engineers at all levels, lead design reviews, and foster a culture of technical excellence and continuous learning across the team.
• Customer Focus: Work closely with business teams to understand user needs and translate them into robust technical solutions.

What You Need To Succeed

• Education: BS or MS in Computer Science or a related field.
• Experience: 12+ years of experience building, testing and operating complex backend software systems. Experience with AI/ML systems and enterprise software development is a strong plus.
• Technical Expertise: Deep understanding of modern software development practices, distributed systems, and cloud-native architectures. Proficiency in Java, with expert knowledge of streaming architectures (e.g. Kafka), relational and NoSQL databases (e.g. MongoDB), containerized environments (e.g. Kubernetes), caching frameworks, microservices, networking, and security. Hands on experience with agentic technologies.
• Problem Solving: Strong analytical skills and a data-driven mentality. Ability to break down complex problems and deliver elegant, maintainable solutions.
• Operational Excellence: Demonstrated skill and enthusiasm for rigorous quality practices, observability, and incident response.
• Leadership Background: Experience and interest in technical leadership and project management.
• Communication: Excellent written and verbal communication skills. Ability to clearly articulate technical concepts and influence across the org.
• Customer Empathy: A strong sense of ownership and a passion for building products that delight users.
• Industry Exposure: Experience building enterprise B2B or B2C products in the marketing automation, analytics, experimentation, decisioning, or personalization space is a plus.

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined ma