Medical Receptionist - 9N Surgical Stepdown Unit - Part-Time Monday - Friday 7 pm - 11 pm

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

9N Surgical Stepdown 30

Job Summary:

Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication.

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**All Candidates must attach an up-to-date resume to their application. **

Why Vanderbilt Health?

Located in the heart of Nashville, Tennessee, Vanderbilt University Medical Center is more than a workplace—it’s a community driven by a shared mission: to advance health and wellness through world-class patient care, education, and research.

Here, you’ll find:

• Purpose: Every role contributes to something bigger than yourself.
• Growth: Your expertise will be valued, your knowledge expanded, and your abilities challenged.
• Belonging: We celebrate individuality and create an environment where everyone can thrive.

If you’re passionate about making a difference and want to be part of a team that never settles for “good enough,” Vanderbilt is the place for you.

About the Department:

The Surgical Stepdown unit (9 North) is a 27-bed progressive care inpatient adult unit. Our unit is a critical care unit that specializes in the care of the post-operative surgical patient including thoracic surgery, oncology-endocrine surgery, emergency general surgery, and head & neck surgery, among others. The patients admitted to the surgical step-down unit generally require cardiac monitoring, continuous pulse-oximetry, and more frequent assessments and interventions than can be provided in the general acute care setting. Our focus is to provide high quality intensive patient care with a wide variety of surgeries and diagnosis. Our unit provides our staff with the opportunity for professional and personal growth in a fast-paced work environment.

Your Schedule:

• Part-Time
• Monday - Friday
• 7:00 pm - 11:00 pm
• All Employees (Night shift & PRN included) are required to attend hospital orientation during regular daytime hours during the first week of employment.

Preferred Qualifications:

• One year of previous experience in a hospital setting
• Flexible availability
• Professionalism and reliability
• Excellent communication and teamwork skills
• High emotional intelligence

Why You’ll Love Working Here

• Be part of a nationally recognized medical center.
• Work alongside passionate professionals who care deeply about patients and each other.
• Opportunities for growth and advancement within a supportive environment.

Ready to Apply?

• Current Vanderbilt employees: Apply via the internal job board in Workday.  Search for “internal jobs”, enter your work information manually and upload your resume.
• All Candidates: Upload a current resume in Word or PDF format, including start and end dates (month & year) for all relevant positions.

KEY RESPONSIBILITIES
• Processes orders according to guidelines, follows computer downtime procedures.
• Enters and updates information in computer system to assure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
• Orders, maintains and uses supplies in a cost effective manner.
• The responsibilities lis