Technical Customer Success Manager, FED TEAM

<div class="content-intro"><p>Armis, <strong>the cyber exposure management &amp; security company</strong>, protects the entire attack surface and manages an organization’s cyber risk exposure in real time.&nbsp;In a rapidly evolving, perimeter-less world, Armis ensures that organizations&nbsp;continuously <strong>see</strong>, <strong>protect</strong> and <strong>manage</strong> all critical assets - from the<strong> ground to&nbsp;the cloud</strong>. Armis secures Fortune 100, 200 and 500 companies as well as&nbsp;national governments, state and local entities to help keep critical&nbsp;infrastructure, economies and society stay safe and secure 24/7.</p> <p>Armis is a&nbsp;privately held company headquartered in California.</p></div><p data-start="218" data-end="312"><strong data-start="218" data-end="256">Technical Customer Success Manager&nbsp;</strong></p> <p>We are looking for a <strong>Technical Customer Success Manager (T.CSM) </strong>to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the <strong>T.CSM</strong> will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on <strong>technical delivery of the platform</strong> and configuration is required. The <strong>T.CSM</strong> serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.</p> <p data-start="704" data-end="962">We are highly collaborative and believe that success in one area can be replicated across many. Our team thrives on going above and beyond to deliver exceptional results, and we’re looking for individuals who are passionate about making customers successful.</p> <h3 data-start="964" data-end="985">Responsibilities:</h3> <ul data-start="986" data-end="1785"> <li data-start="986" data-end="1108"> <p data-start="988" data-end="1108">Lead adoption and implementation plans for platinum-level customers, ensuring value realization from the Armis platform.</p> </li> <li data-start="1109" data-end="1222"