Art Director, Social & Content - West Elm

About West Elm

Born in Brooklyn in 2002, West Elm is a modern lifestyle brand dedicated to making mindful, meaningful design accessible to all. We champion original design, sustainable practices, and community connection—and we’re looking for a creative visionary to help us tell our story across every touchpoint.

About the Role 

West Elm is seeking an Art Director, Social & Content to concept and lead best-in-class visual storytelling across social and digital channels. This role blends art direction, content development, and social-first thinking—delivering original, high-impact work that drives engagement, brand love, and performance.

We’re looking for someone who’s visually driven, culturally in tune, and thrives on developing standout ideas—from nimble content to full-scale campaigns. This role is ideal for someone who understands how to move fast while maintaining a high creative bar and brand integrity.

Responsibilities 

Art Direction & Content Development
Lead the creative vision for social and digital content, ensuring everything we publish is beautifully crafted, platform-aware, and on brand.

·  Social Strategy & Platform Thinking
Partner with brand and social teams to shape content strategies that respond to platform trends, cultural moments, and performance insights.

·  Concepting & Campaign Work
Create and package ideas for brand moments, product storytelling, and influencer campaigns. Scale concepts from quick-turn social executions to larger storytelling initiatives.

·  Influencer & Creator Briefs
Write inspiring creative briefs and collaborate with influencers and creators to produce authentic, engaging content that feels native to each platform.

·  Creative Production & Talent Direction
Lead production across a variety of content types—managing freelance photographers, stylists, art directors, writers, and editors. Scout and hire talent with a sharp eye for visual storytelling.

·  Content Packaging & Execution
Bring ideas to life through well-designed, thoughtfully executed visuals. Ensure work is elevated, editorial, and creatively ambitious—while staying aligned with brand standards.

Criteria

• 5–10 years of experience in creative production, art direction, and social storytelling—preferably in lifestyle, fashion, or design-driven brands
• A strong portfolio showcasing content-led brand campaigns, original social work, and influencer-driven storytelling
• Proven experience leading creative for social-first brands or campaigns
• Exceptional taste and eye for design, photography, styling, and content curation
• Deep understanding of how to tailor content by platform (Instagram, TikTok, Pinterest, site, etc.)
• A collaborative, entrepreneurial spirit and an ability to lead and inspire cross-functional teams
• Passion for storytelling, innovation, and bringing new creative ideas to the table
• Strong verbal and visual communication skills; ability to clearly present ideas and creative rationale

• This role requires being onsite in the Dumbo Brooklyn office 

Bonus Points If You:

• Have worked with interiors, home, or design-focused brands
• Bring experience with motion, video storytelling, and Reels/TikTok creative
• Are comfortable balancing brand aesthetic with performance insights

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Our Culture & Values 

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing. 

People First 

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

 

Benefits

• A generous discount on all WSI brands

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