Senior Cloud Solutions Architect (VDI/AWS Workspaces)

At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.

As a Cloud Solutions Architect, you will work with Mission Cloud’s customers to develop strategic solutions leveraging the AWS portfolio, focused on WorkSpaces. You will work with our Project Management and Cloud Engineering teams to provide Mission’s Professional Services to the accounts and projects to which you’re aligned. As a Cloud Solution Architect, you’ll be the primary point of contact for your accounts. 
 
Our Cloud Solution Architects are responsible for holding regular consulting sessions to build a roadmap for further optimization, automation, and resiliency while the hand-on engineers execute the road map items driving world class outcomes. 
 
This position is 100% remote. Occasional travel may be required.  
 
Responsibilities 

• Consult with multiple clients simultaneously to understand business and technical needs 

• Be a trusted advisor to assigned clients; help align customer expectations with best practices 

• Develop strategic roadmaps and project plans based on customer goals 

• Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines 

• Document and present recommendations to customers, including senior leadership 

• Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date 

• Provide guidance to Cloud Engineers as they implement customer roadmaps  

• Quality check engineering work; ensure top quality work and customer satisfaction 

• Support Presales Cloud Solutions Architects in proposal design and positioning 

• Mentor Cloud Engineers 

Requirements 

• Experience working in a customer-facing consulting role 

• Experience developing project roadmaps, LOE estimates, and design documents 

• Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work 

• Ability to translate technical requirements to a non-technical audience 

• Ability to present solutions to customers, overcome objectives, and create consensus 

• Extensive experience designing and deploying AWS WorkSpaces and AppStream/WorkSpaces Applications environments aligned to user personas, including persistent and non-persistent models. Must have led persona-based pilots/PoCs, including success criteria definition, compatibility validation, rollback planning, and user readiness considerations. 

• Strong knowledge of networking for end-user computing. Must have experience