Business Development Manager

As the Business Development Manager, you will pursue and develop new account opportunities while driving the development of customers who purchase less frequently. This role involves owning account relationships, ensuring trusted customer interactions, and serving as the site-level face of JBT. The Business Development Manager will focus on driving sales and ensuring ongoing engagement and networking to foster long-term customer loyalty and satisfaction. As well as manage the relationship with customers to identify new opportunities.

• Manage the relationship with customers (infrequent purchasing, limited potential) to identify new opportunities (virtual only)

• Proactively create new leads / opportunities by following up with potential new customers (e.g.,previously lost orders, first-time introduction)

• Manage opportunity pipeline of geography and ensure it is continuously filled

• Ensure continuous engagement and networking to keep customers informed about new product introductions, industry trends and best practices, end market insights, etc.

• Facilitate hand-over of customers to Strategic Account Managers in case customer potential is increasing throughout engagement

Sales Process

Own the end-to-end sales process and drives coordination with all involved stakeholders in cases of concrete opportunities, including:

• Proactive identification of opportunities (incl. feasibility assessment)

• Definition of scope, budget, timeline, etc. jointly with JBT stakeholders

• Preparation and negotiation of quote until contract closure § Hand-over to responsible project manager

• Drives account management for a specific customer segment incl. standardized assessment of account needs and opportunity identification

• Ensures direct sales coverage incl. on-site engagement in cases of new sales opportunities and virtual engagement to drive continuous improvement

• Maintains customer interactions through virtual events (e.g., seminars on JBT end markets, industry best practices, new product introductions)

Account Development

• Strong motivation to approach (new) customers and create opportunities/leads

• Ability to show value-add to customers, resilience in converting opportunities into sales

• Experience in account planning, able to develop and implement strategies for growth and retention across customer segments

• Quick understanding of customer demands, incl. ability to adapt to large array of cultures

• Ability to understand market trends and make recommendations, even with incomplete information

• Good food processing knowledge and key equipment process knowledge

Interaction & Interpersonal Skills

• Experience in customer management with strong negotiation and influencing skills

• Strong relationship management experience, highly motivated in driving commercial value by customer engagement

• Strong interpersonal skills, capable of communicating with customers across seniority levels

Other Requirements:

• Bachelor's degree in a related discipline (e.g. marketing, business) or related field required.

• 5+ years' experience in sales, customer service or account management

• Experience in food processing or industrial goods manufacturing

• Experience in Capital Equipment sales in food industry

COMPENSATION RANGE: $94,000.00-$120,000.00 with at 40% Sales Incentive. Compensation is determined on experience and skill. This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all responsibilities someone in this position may perform. All employees of JBT are expected to perform tasks as assigned by supervisory personnel, regardless of job title or routine job responsibilities.