Cross Currency- Payments - Sr Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in Treasury Services, FX, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.  

This is a tremendous opportunity to collaborate with colleagues throughout the firm. Working together with multiple teams, you'll sharpen your understanding of business processes and data analysis, while continuing to develop your leadership, management, and communication skills.
 

Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development 
• Understand and analyze pricing setups and be the point of contact to recommend process improvement opportunities or P&L impacts
• Lead pricing setup processes for clients in collaboration with multiple internal stakeholders while following policies and procedures.
• Define and champion business cases, value propositions and product requirements for new concepts to solve emerging client needs
• Drive the product agenda and ensure key client needs are prioritized
• Collaborate with Sales on commercializing Cross Currency Payments Solutions
• Engage Sales to understand client needs and validate product concepts

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• 4+ years of relevant experience in banking 
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Strong analytical skills
• Ability to develop collaborative relationships with business stakeholders 
• Curiosity to dig into data to identify root cause and efficiency opportunities
• Creative problem solver
• Ability to use data to tell stories and drive behavior, and translate business objectives into quantifiable metrics
• Proficiency in Microsoft Excel, PowerPoint 

 
 
 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate