Public Benefits Specialist 3 - Tax Credit Administration Unit
State of WashingtonAbout the role
Posting number: 2026-124
Department: Dept. of Revenue
Division: Working Families Tax Credit
Job classification: PUBLIC BENEFITS SPECIALIST 3
Posting type: Open
Categories: Accounting and Finance, Public Relations, Miscellaneous, Customer Service, Tax Administration, Community and Social Services
Summary
The hiring manager may start screening applicants as early as July 14, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.
Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work.
We invite you to review the opportunity details below and forward this message to others you feel may be qualified.
Examples of duties
This position will:- Provide direct customer service on the phone and/or in person for all customers.
- Determine eligibility for WFTC by processing applications, verifying supporting evidence, and obtaining necessary information from applicants and/or third parties.
- Make final eligibility decisions based on the information obtained.
- Process applications received over the counter, online applications, and applications received by mail.
- Identifies applications that might be inaccurate and need validation through a desk examination.
Qualifications
The required qualifications are key competencies that have been successfully demonstrated through experience or education.
To join our team, you must possess the following knowledge, skills, abilities, and competencies:
Continuous Learning & Adaptability
Demonstrated ability to engage in continuous learni
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