Jobs and Careers
ST

Public Benefits Specialist 3 - Tax Credit Administration Unit

State of Washington
Washington, United Statesfull_timeVerifiedPosted 8 Jul 2026
💰 $72,900/yr($54,204/yr$72,900/yr)

About the role

Posting number: 2026-124

Department: Dept. of Revenue

Division: Working Families Tax Credit

Job classification: PUBLIC BENEFITS SPECIALIST 3

Posting type: Open

Categories: Accounting and Finance, Public Relations, Miscellaneous, Customer Service, Tax Administration, Community and Social Services

Summary

The Working Families Tax Credit division is hiring a
The Working Families Tax Credit division is hiring multiple Public Benefits Specialists 3 in Tumwater, WA. This position serves as a point of contact for the Working Families Tax Credit in the Tax Credit Administration Unit. The Tax Credit Administration Unit’s main function is reviewing and processing Working Families Tax Credit (WFTC) applications to ensure applicants receive the correct refund amount. While this is not a position in our call center, our team regularly supports the WFTC call center during peak hours. They are also dedicated to educating and providing guidance to applicants regarding the criteria for the benefit.

The hiring manager may start screening applicants as early as July 14, 2026, and make a hiring decision at any time after. It will be to your advantage to submit materials as soon as possible.

Revenue is a dynamic learning organization where you will experience a remarkable work-life balance, with amazing leadership and talented co-workers ready and focused to achieve the agency's goals. We value diverse perspectives and life experiences. We employ and serve people of all backgrounds, including people of color, immigrants, refugees, LGBTQ+, people with disabilities, and veterans. This unique culture of respect promotes a professional family of cohesive groups, maximizing potential through opportunity. We offer a generous benefits package that includes defined benefit retirement plans; health, dental and vision coverage, deferred compensation plans, and as a public service employee, you may also be eligible for student loan forgiveness

Visit these links to watch our recruitment video to find out more about our agency and see what our employees say about why Revenue is a great place to work. 

We invite you to review the opportunity details below and forward this message to others you feel may be qualified.

Examples of duties

This position will:
  • Provide direct customer service on the phone and/or in person for all customers.  
  • Determine eligibility for WFTC by processing applications, verifying supporting evidence, and obtaining necessary information from applicants and/or third parties.   
  • Make final eligibility decisions based on the information obtained.  
  • Process applications received over the counter, online applications, and applications received by mail.
  • Identifies applications that might be inaccurate and need validation through a desk examination.
You may also have the opportunity to participate in continuing education and special projects.

Qualifications

The required qualifications are key competencies that have been successfully demonstrated through experience or education. 


To join our team, you must possess the following knowledge, skills, abilities, and competencies:


Continuous Learning & Adaptability

Demonstrated ability to engage in continuous learni

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

State of Washington

View company profile →