Assistant Manager -Retail Sales Spa

Overview

Elements Massage in Woodridge is dedicated to the health and well-being of our clients and team members. We prioritize creating a positive and empowering work culture that promotes personal and professional growth. Our team of talented professionals is committed to delivering exceptional service and exceeding our client's expectations. 

We are looking for an experienced Assistant Manager that will play a vital role in supporting the General Manager with day-to-day operations of the studio.

• Ensuring daily operational goals is met and member experience is held to a high standard
• Responsible for overseeing the membership sales process, including meeting performance metrics for weekly and monthly goals
• Manage, monitor, coach-develop and evaluate the performance of Front Desk Sales Associates
• Compliance and adherence to Business Policies for daily studio operations
• Have experience at an assistant management level 
• Can motivate multiple employees in diverse fields
• Will have a successful track record in goal management
• Always displays a friendly, motivated, and sales driven attitude
• You are a motivated leader open to learning, challenging themselves, and engaging their team to drive performance, and continually meet or exceed company driven goals.

 

Assistant Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following:

• Experience in management including but not limited to experience as a sales manager, operations manager, and/or assistant manager.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Implement structure, policies, and procedures.
• Customer Service oriented
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Competent trainer and motivator 

• MindBody Software experience a plus

 

Elements Massage® Studio Benefits:

• Competitive pay and bonus structure
• Medical Insurance
• Vision Insurance 
• Dental
• Paid Time Off (PTO)
• Profit sharing
• Free massage therapy services
• Retail discounts 

Qualifications

• Proven sales and leadership experience is required
• Must possess excellent leadership skills to create a positive, successful environment for staff and members
• Strong work ethic, integrity, and professional demeanor
• Solid verbal and written communication skills
• Ability to work and function in a team environment
• Flexible to work day, evening and/or weekend hours as needed
• Passionate about wellness and helping others achieve their goals
• Previous management experience in the health & wealth industry strongly preferred

Legal Disclaimer

©2024 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.