Senior Manager of Operations, Photography

Senior Manager of Operations, Photography

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Job Description

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CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.  Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers.  We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors.  We continue that effort today and are always working to improve and drive innovation.  This is how we deliver for our customers, our employees, and investors.  By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

 

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.  

Learn more about CoStar. 

The Role 

CoStar is seeking an experienced and dynamic Senior Manager of Operations to oversee and optimize the operational processes supporting our residential photographers who capture media for Homes.com. This is a key leadership role responsible for coordinating the timely and accurate delivery of high-quality Matterport 3D virtual tours and floorplans, for Homes.com member agents. 

The Senior Manager will manage a team responsible for coordinating the workflow and assignments for our photographers and member agents, ensuring smooth operations across all stages of the photography process. The ideal candidate will bring a strong operational mindset, an ability to lead and inspire teams, and a commitment to achieving measurable results in a fast-paced environment. This role is based out of our Richmond, VA office.  

Responsibilities: 

• Lead a team of managers and individual contributors with a strong operational mindset to ensure individual metrics and quality standards are being met. 

• Collaborate with our nationwide photography team to ensure alignment between operations and overall production goals. 

• Develop and maintain client relationships focused on retention 

• Provide guidance and direction on day-to-day operations, while fostering a collaborative and positive team culture. 

• Continuously evaluate and optimize workflows, tools, and processes to enhance operational efficiency and scalability. 

• Drive results to achieve key performance indicators (KPIs) to track operational efficiency and ensure continuous improvement. 

• Ensure operational metrics are being met by teams and provide feedback to the team.  

• Participate in on-boarding and training programs that focus on drivi