Senior UX Designer

Application Deadline:

08/23/2024

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

Designs and creates digital experiences by prioritizing users and business requirements over technology limitations and constraints. Understands logical user flows focusing on interaction models, navigation and usage. Applies user-centered design processes to create satisfying and compelling experiences for users of a product. Conducts user research and testing, develops wireframes and task flows based on user needs. Collaborates with development teams to create intuitive, user-friendly software by applying understanding of graphic design, programming and web technologies.

• Works with cross-functional teams including engineering, product management and user research.
• Chooses and implements the best design techniques and tests for usability.
• Gathers user and business requirements and turns them into initial sketches and wireframes all the way through to visual design and HTML/CSS prototyping.
• Uses wireframes, flows, sketches, and customer journeys to communicate designs in order to promote cross-disciplinary team development and communication.
• Creates simple prototypes that convey the intent of initial ideas and thoughts.
• Understands the user and business needs and transforms them into a digital experience.
• Creates sitemaps and determines the information architecture, makes wireframes and prototypes.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

Foundational level of proficiency:

• User Interface Design.

Intermediate level of proficiency:

• Design Pattern/ (User Behavior).
• Imaging Tools.
• Web Analytics.
• Media Content and Graphic Designs.
• Emotional agility.
• Adaptability.
• Verbal & written communication skills.
• Collaboration & team skills.
• Analytical and problem solving skills.
• Data driven decision making.

Advanced level of proficiency:

• Business Requirements Definition, Analysis and Mapping.
• Accessibility.
• Responsive design.
• Storytelling.
• Usability Evaluation.
• Design Thinking.
• Human Centricity aspects.
• User Experience Design.
• User Research.
• Customer Centricity.
• Deep knowledge and technical proficiency gained through extensive education and business experience.

Senior UX Designer 

Are you a curious, self-driven UX professional who loves the challenge of turning complex problems and constraints into elegant solutions that meet a customer’s needs? Come join us as we grow our team focused on creating user-centred data driven experiences, supporting customers as they manage their business finances through our Online Banking for Business platform. Our work spans mobile, tablet, and desktop experiences while our customers range from small entrepreneurs to large corporations.

As a Senior UX Designer you are a creator of bar-raising experiences. You inherently look for ways to remove the difficult and make complex tasks feel easy, intuitive and have a seamless flow that helps our customers feel confident when engaging with our products and services. We are continually striving to remove friction and provide a seamless and consistent end-to-end customer experience across our digital platforms.

Responsibilities

Create and Build:

• Rapidly iterate through journey maps, storyboards, user flows, sketches, wireframes, and other design artifacts to effectively communicate interaction and concepts with your product team.
• Work closely with, Content Strategists, UX Researchers, Product Managers and Developers in a collaborative team-oriented environment to create and test new products, features and functionality.
• Deeply understand and advocate for the user’s needs while developing features that align to the needs of the user and add business value. 
• Share ideas, lead peer-reviews, and exhibit strong listening skills. You justify and articulate design decisions during design reviews. You lead brainstorming and sketching sessions with product teams. You represent the voice of your team to cross-functional leadership and keep the product on track.
• Turn user research and usability feedback into easy-to-us