Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh PA or Dallas, TX.

PNC is seeking an experienced Program Manager III to help lead the rollout of the firm’s enterprise-wide Generative AI (GenAI) program across the Technology organization. This role will play a critical part in driving execution, governance, and coordination of GenAI initiatives, ensuring alignment with strategic priorities and responsible AI practices.

The ideal candidate brings a strong track record of managing large, complex programs, partnering with senior stakeholders, and delivering clear, executive-level visibility across multiple workstreams.

Key Responsibilities
• Lead end-to-end program management for PNC’s enterprise Generative AI initiatives, from intake through execution and delivery
• Establish and manage program governance
• Partner closely with technology leaders, business stakeholders, legal, risk, and compliance teams to ensure alignment with enterprise standards and responsible AI guidelines
• Drive cross-functional coordination to enable consistent execution, dependency management, and integrated delivery
• Develop and deliver executive-level reporting, dashboards, and program updates that clearly communicate progress, risks, and strategic impact
• Ensure programs are delivered on time, within scope, and aligned to enterprise objectives
• Continuously identify opportunities to improve program processes, transparency, and stakeholder engagement

Qualifications
• Demonstrated experience leading cross-functional, technology-driven programs with multiple stakeholders
• Strong expertise in governance, planning, risk management, and executive communications
• Proven ability to influence without direct authority and build strong relationships across organizations
• Experience supporting or delivering AI, GenAI, data, or emerging technology programs
• Familiarity with Agile delivery frameworks
• Financial services or regulated industry experience preferred

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads a cross functional program/project team to ensure the execution of organizational programs in support of corporate strategy. Leads the highest complexity programs/projects requiring extensive planning, oversight, and communication across multiple segments, channels, or lines of business. Typically, program size may be greater than $25m.
• Manages the general and detailed planning stages of organizational programs; influences project decisions to achieve overall program goals.
• Oversight and reporting for the program budget while working to ensure success of the program.
• Evaluates the implementation and effectiveness of the programs and recommends enhancements to programs based on results.
• Acts as a mentor to other program managers. Teams with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required <