Sea Life Park - Food & Beverages Team Member - Part Time

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

The Food and Beverage Team Member performs duties that include, but are not limited to, preparing food, providing customer service, stocking and rotating products, following safety regulations, and performing various administrative and cleaning tasks. Working as a Food & Beverage Team Member is the perfect way to gain valuable customer service, food preparation, decision-making, and problem-solving skills

We are currently looking for a:

 

Sea Life Park - Food & Beverages Team Member - Part Time

Roles & Responsibilities:

 

• Greet customers, assist with questions, and manage accurate transactions to provide an engaging customer experience 

• Smile and communicate with coworkers and guests 

• Prepare and serve food and drinks in a safe and timely manner 

• Maintain a safe work environment, according to company and external inspection standards 

• Replenish condiments, beverages, and food supplies while maintaining a clean work area 

• Conduct transactions while ensuring all handling procedures are followed – including credit and refund transactions, loss prevention 

• Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests 

• Monitor product quality and communicate shrinkage/waste to the lead and/or supervisor 

• Ensure all food product specifications and procedures are followed during preparation 

• Provide excellent customer service 

• Follow all opening and closing as well as operating procedures for the location – including cleanliness and safety, food safety, food quality, guest service and loss prevention 

• Adheres to all training guidelines 

• Quickly and politely respond to and resolve guest questions and concerns 

• Follow all proper Personnel Protective Equipment guidelines 

• All other duties assigned by leadership 

 

Education and Experience: 

• No education requirements for this role 

• Previous work experience is not required 

• Must become Food Handler Safety Certified (ServSafe or similar) or become so within 90 days of hire, when required by state and local guidelines. 

 

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus. 

Requirements:   

• Must be at least 16 years of age to comply with