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Crisis Intervention Specialist- NEX

Advocate Aurora Health
Park Ridge, United Statespart_timeVerifiedPosted 5 Sept 2024

About the role

Department:

36601 Advocate Lutheran General Hospital - Behavioral Health Services Clinic: ACH

Status:

Part time

Benefits Eligible:

No

Hours Per Week:

0

Schedule Details/Additional Information:

PRN hours, covering both Park Ridge and Oak Lawn crisis teams from either location

Major Responsibilities:

  • Direct Service: Provides crisis intervention, behavioral health assessment, psychosocial support, telephone screening, and referral services.
    • 1)Conducts assessment of patient’s mental status, psychosocial stressors, level of functioning, support systems, strengths and needs through the use of clinical interview and the consulting of collateral contacts. Formulates and documents plan of intervention in a timely fashion.
    • 2)Provides counseling for patients and families in crisis and/or suffering from acute emotional distress. Provide supportive interventions and assessment to patients and families dealing with issues of grief, loss, disability, trauma, domestic violence, child abuse / neglect and sexual assault.
    • 3)Facilitates admission process to inpatient psychiatric unit
    • 4)Provides case management and linkage to resources when indicated.
    • 5)Develops and implements discharge plans in direct consultation with patient, family, physician and health care team.
    • 6)Identifies and develops resources and services designed to improve and enhance the discharge plan for patients and their families
    • 7)Demonstrates ability to utilize and teach appropriate behavior management techniques.
    • 8)Assesses patients for possible abuse or neglect
    • 9)Communicates with other departments, hospitals and and/or human service agencies to obtain all relevant patient information. Refers patients and consults with other staff regarding patient progress.
    • 10)Consults with interdisciplinary team members and community agencies with regards to patient behavioral health concerns. Manages crisis calls and provides support and appropriate referrals.
  • Recordkeeping: Completes various clinical assessments in accordance with team policies and procedures. Records reflect quality clinical care and adhere to Accrediting Organization standards.
    • 1)Maintains concise comprehensive evaluations.
    • 2)Contacts insurance companies and provides required information to obtain authorization for the admission or for services.
    • 3)Participates in quality assurance initiatives.
    • 4)Records required information on all other forms to track pertinent patient information, i.e., benefit verification forms, shift reports, transfer forms, etc.
  • Clinical and Professional Practice
    • 1)Stays abreast of all Advocate Aurora Health and PSAS policies and procedures.
    • 2)Adheres to relevant state and federal guidelines governing patient care and treatment of sensitive information, particularly the Illinois Developmental Disability and Mental Health Code, the Illinois Confidentiality Code, HIPPA and EMTALA.
    • 3)Is familiar with and abides by the Illinois Clinical Social Worker Code of Ethics or the Illinois Licensed Clinical Counselor Code of Ethics, and the National Association of Social Workers Code of Ethics or the National Association of Counselors Code of Ethics
  • Team and Training Activities: Actively participates in team activities in the department, larger hospital and in the community in ways that make a positive contribution to team operations.
    • 1)Demonstrates constructive involvement with professionals in the hospital and the community. Develops and maintains professional relationships with court, police, human services, entitlement, and governmental agencies, and private organization to enhance service delivery and department image. Interprets program services to the social service community and occasionally represents the department in public, civic and private groups.
    • 2)Participates in quality assurance, accreditation, and Continuous Quality Improvement (CQI) activities and other special projects.
    • 3)Identifies professional goals and enhances job-related skills through staff development activities. Remains current on trends in clinical theory and evidence-based practice.


Licensure:

  • Professional Counselor OR Professional Counselor Clinical OR Social Worker, Clinica

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Company

Advocate Aurora Health

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