Senior Product Owner

Position Overview

FUJIFILM North America Corporation is seeking a dynamic and experienced Senior Product Owner, based out of our Rochester, NY location, to lead the development of a cutting-edge, multi-tenant web and mobile platform for photo e-commerce. This role will be a central figure, driving innovation with AI, machine learning, and advanced martech integrations while working with leadership, key stakeholders, and a global team across United States, Europe, Canada and Japan.  You will directly influence the product strategy to enhance customer experience, improve conversion, and drive growth through advanced technologies and data-driven insights.

Candidates must be willing to travel to Rochester, NY office  and work on EST time zone. 

Company Overview

At FUJIFILM North America Corporation, we’re many things to our customers. We’re looking for passionate, mission-driven people to help us continue to innovate. With five operating divisions, there’s a lot of opportunity to find your niche and make an impact. Perhaps you’ll click with our Imaging Division that provides one-time-use cameras, digital printing equipment, and instax™. Maybe you’ll get charged up about our Electronic Imaging Division that markets digital cameras, lenses, and accessories for content creators. Or, you might have your eye on our Optical Devices Division, which provides optical lenses for the broadcast, cinematography, videography, and industrial markets. You could be drawn to our Business Innovation Division—they offer office and commercial print solutions and enable digital transformation. And if you’re interested in tape, check out our Industrial Products Division—they develop data storage solutions.We offer a collegial culture and a flexible work environment. Our headquarters is in Valhalla, New York, a quaint town just one hour north of New York City. Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of “giving our world more smiles.” Visit: https://www.fujifilm.com/us/en/about/region/careers

Job Description

Responsibilities

• Define and communicate the product vision and strategy to stakeholders, ensuring alignment with business goals and customer needs.Engage with United States and global customers and stakeholders across four regions to gather detailed requirements and understand their unique needs.
• Write clear and concise user stories, acceptance criteria, and product backlog items (PBIs) that align with the product vision and business goals.
• Collaborate closely with an Agile delivery team, including a business analyst and scrum master, while maintaining responsibility for the creation and quality of written documentation.
• Develop and maintain a product roadmap, outlining key milestones, deliverables, and advanced marketing technology (martech) integrations.
• Conduct user research, interviews, and workshops, leveraging analytics tools and AI-driven insights to continuously innovate the platform.
• Create, prioritize, and maintain the product backlog, ensuring it reflects the product vision, business priorities, and evolving technology trends.
• Collaborate with cross-functional teams across development, design, marketing, and QA to ensure alignment on business objectives and seamless platform development.Integrate and prioritize martech solutions, ensuring the platform effectively attracts, engages, and converts customers through personalized experiences.
• Utilize analytics tools to monitor platform performance, customer engagement, and product KPIs.
• Use metrics to make data-driven decisions and refine the product backlog.
• Work closely with marketing teams, integrating marketing automation and AI-driven personalization to enhance the customer journey.
• Facilitate communication and feedback loops with a global, cross-regional team, ensuring collaboration across the United States, Europe, Canada, and Japan.

Required Skills/Education

• Minimum of 7+ years of experience as a Product Owner or similar role in e-commerce or a related field.
• Proven track record of successfully delivering complex multi/omni-channel web platforms or software products.
• Strong understanding of Agile methodologies and experience with Scrum or Kanban.
• Experience working with cross-regional teams and managing collaboration across different time zones.
• Familiarity with AI, machine learning, or martech integrations to drive product innovation.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Analytical thinking and problem-solvin