Key Account Manager

ABOUT ADVANCED ENERGY                   

Advanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment, industrial, manufacturing, telecommunications, data center computing and healthcare. Advanced Energy has devoted four decades to perfecting power for its global customers and is headquartered in Denver, Colorado.

 

POSITION SUMMARY:                                  

The Sr. Account Manager prospects and penetrates existing and new accounts within a specified region or territory to identify and pursue product opportunities in a variety of processes and applications. This position manages all aspects of sales and support activities at those accounts and/or assigned territories and increases sales revenues and customer satisfaction.

 

RESPONSIBILITIES:

• Identifies, qualifies, and pursues sales opportunities at existing and new accounts within assigned area  
• Coordinates activities to increase sales and establish and maintain a high level of customer satisfaction at all accounts         
• Penetrates all levels of assigned accounts on a face-to-face basis to ensure an intimate, timely, and firsthand knowledge of customer issues 
• Utilizes SFDC to manage and track all account activity and Design Win Opportunities
• Produces quotations and books orders for all sales activity at assigned accounts          
• Provides an initial level of technical support at accounts  
• Arranges for advanced levels of support from AE customer service, applications, engineering, marketing, etc.
• Develops account profiles, including competitive positions and sales volume, sales opportunities, company direction, decision makers, etc. 
• Produces and updates account strategies and tactics
• Forecasts sales in accordance with AE processes and procedures     
• Works closely with AE Marketing and Engineering to ensure rapid response to opportunities and effective solutions to customer issues at account
• Travels as needed to properly perform all aspects of duties for remote customers. Approximately 5% should be expected.    
• Performs other duties as requested

 

WORK ENVIRONMENT:

• This position is based in the Bay Area with access to work out of our Milpitas, CA office or a remote home office when not traveling to customers
• Domestic and international travel as needed to achieve objectives

 

QUALIFICATIONS:

• Experience with Salesforce.com
• Proven sales aptitude and sales skills, both tactically and strategically
• Results-oriented
• Demonstrated sense of urgency and prioritization skills
• Ability to comprehend and relate technical products and process specifications
• Excellent communication and interpersonal skills
• Excellent organizational skills with attention to detail
• Ability to condense information into action lists
• Ability to exercise strong follow-up on commitments
• Strong team player
• Good problem-solving skills and strength in managing conflicts
• Computer literacy with confidence in using Microsoft Office (Excel, Word, PowerPoint, Outlook)

 

EXPERIENCE:                                  

• 3+ years of semiconductor equipment or component sales/account management experience
• Proven experience selling and/or supporting a variety of high-tech accounts or technology OEMs
• Strong working knowledge of the thin film industry is very important - semiconductor, magnetic media, or advanced coatings       
• Prefer experience with vacuum science and plasma processing system

 

EDUCATION:                                                                                    

• BS in Business Administration, Sales