Network Engineer

Duties and Responsibilities

Network Design and Implementation:

• Design and deploy scalable and efficient network solutions to meet business needs.
• Configure and install network hardware including routers, switches, firewalls, and load balancers.

Security Management:

• Implement and manage network security measures to protect against unauthorized access and cyber threats.
• Configure and maintain firewalls, VPNs, and intrusion detection/prevention systems.

Technical Leadership and Mentorship:

• Provide technical leadership and guidance to junior engineers and team members.
• Mentor and coach less experienced staff in technical skills and best practices.
• Conduct knowledge sharing sessions and contribute to team skill development.

Advanced Troubleshooting and Problem Resolution:

• Investigate and resolve complex hardware, software, and network issues.
• Troubleshoot escalated problems from junior engineers, other IT teams, or end-users.
• Analyze system logs, performance metrics, and other diagnostic tools for root cause analysis.

Performance Monitoring and Troubleshooting:

• Monitor network performance using various diagnostic tools and address any issues promptly.
• Troubleshoot network problems and implement solutions to minimize downtime and disruptions.

Project Management and Planning:

• Lead and manage IT projects, including planning, scheduling, and budgeting.
• Coordinate with stakeholders, vendors, and other departments for project execution.
• Ensure projects are completed on time, within budget, and meet technical requirements.

Documentation and Knowledge Management:

• Maintain comprehensive documentation of network configurations, procedures, and policies.
• Update knowledge base articles and technical documentation.
• Ensure documentation is accurate, up-to-date, and accessible to team members.

Continuous Improvement and Innovation:

• Identify opportunities for automation, process improvement, and innovation.
• Implement solutions to streamline operations and enhance productivity.
• Stay abreast of industry trends, emerging technologies, and best practices.

Disaster Recovery and Business Continuity:

• Develop and maintain disaster recovery plans and procedures.
• Test and validate disaster recovery solutions to ensure business continuity.
• Participate in incident response and recovery efforts during network outages or emergencies.

Qualifications

Education

• Associate degree or bachelor degree in Computer Science, Information Technology, or a related field, preferred; or equivalent training and/or experience.

Experience

• Minimum of 4 years of working experience in a management-level IT position within a fast-paced and constantly evolving environment.

License(s)/Certification(s)

• N/A

Knowledge/Skills/Abilities

• Advanced knowledge of enterprise network architecture including WAN/LAN, data center, cloud networking, SD-WAN, and core infrastructure technologies.
• Knowledge of network security principles including segmentation, firewalls, IDS/IPS, secure connectivity, and disaster recovery/business continuity practices.
• Ability to design, implement, and optimize complex network environments with focus on performance, scalability, QoS, and capacity planning.
• Strong analytical and troubleshooting skills to diagnose complex network issues, interpret performance data, and implement root-cause solutions.
• Ability to lead technical initiatives, collaborate across IT/business teams, and effectively communicate technical concepts to diverse stakeholders.
• Ability to support operational governance including documentation, metrics/reporting, vendor evaluation, and long-term network strategy execution.

Core Competencies

• Ability to manage complex network projects with attention to detail and adherence to deadlines.
• Strategic thinking to align network solutions with organizational goals.
• Proactive approach to identifying and mitigating risks.
• Commitment to continuous learning and staying current with evolving technology trends.

Working Conditions

Physical Requirements

• Talk / Hear
• See
• Stand
• Sit
• Repetitive Use of Han