Key Account Team Lead - Quick Service Restaurant

At Too Good To Go, we have an ambitious goal: to inspire and empower everyone to fight food waste.

Why do we need to do that? Because more than 1/3 of the food produced in the world is wasted. And that has a huge impact on the health of our planet, 10% of greenhouse gas emissions come from food waste!

As the world’s largest food waste-fighting app, we connect stores that have unsold, surplus food with consumers who buy and enjoy it. But we’re more than an app: we are a certified B Corporation and our mission is to inspire and empower everyone to take action against food waste, so we’re doing all we can to create educational tools, make our knowledge as accessible as possible, find new business solutions and even change legislation to reduce food waste.

We’re growing fast, with our community of 72 million users in 17 countries saving more than 199 million meals from going to waste! But there’s still a lot more we want to achieve.

Reporting directly to our Head of Key Accounts, you will join the French Key Accounts team to accomplish this ambitious mission and also become part of our Waste Warriors tribe of 1400+ employees across 17 countries. 

 

Your mission:

As a Key Account Team Lead, you are responsible for major restaurant chains in France (sushi, fast food, on the go…) standing for a big potential for the future of Too Good To Go, while recruiting, mentoring and developing a current team of 8+ Waste Warriors (Key Account Managers, Business Developers and Key Partner Manager) 🚀

Your role:

• Team leadership: ensure the team have the right tools and are in the best possible conditions to succeed through coaching, training & giving continuous feedback. You set the goals and objectives and are accountable for their overall performance.
• Partnering: Develop successful and strong relationships and be the main contact point for all departments into the key account (Marketing, CSR, Legal, Operations, Purchasing, Management….)
• Account Management: ensuring the partnership is strong and delivering strategies to grow the accounts (acquisition and optimisation). The focus should be on maximising our store coverage and overall supply, and guiding them on a zero waste approach. Within QSR scope specifically, you’ll have plenty of chains still to be onboarded on the app with a huge potential of development. 
• Mapping & forecasting: Build and manage a robust franchised store pipeline and manage the growth of your business unit through sales & success processes.
• Pitching: create and deliver high quality, professional presentations to our partners, and confidently speak about the business and food waste proposition.
• Supporting rollouts: working with the team and the key accounts to plan, schedule and execute store rollouts and re-trainings at scale
• Marketing: Develop and coordinate a specific communication strategy based on the account needs in collaboration with our marketing department

• Contributing to the French Key Account strategy and supporting collaboration at global level for your accounts

 

Requirements:

Working skills

• You have a solid experience in Key Account Management and a in-depth knowledge and understanding of Horeca sector
• You have a strong experience in leading a Sales team in a scale-up or fast-growth business, demonstrating an ability to motivate, drive performance, and coordinate individual and collective objectives 
• You have the ability to lead negotiations skilfully and create and deliver high impact pitches. 
• You have an excellent commercial acumen and strategic thinking, with a track record of unlocking opportunity, overcoming commercial and operational challenges, and delivering value and growth.
• You think analytically and are solution-oriented, with strong project management skills.
• You have strong organisational skills and ability to work independently and efficiently
• You’re a world-class communicator: you have the ability to engage stakeholders at varying levels in an organisation
• You are experienced in using a CRM/Sales tool, Salesforce a major plus.
• You have a true passion for sustainability - you understand the urgency of action for the planet.

Values:

You should have

•  A true passion for sustainability and fighting food waste is a MUST - you know that food waste