Field Service Engineer - Toxicology LC-MS

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Field Service Engineer Toxicology - LC/MS to join our team at our RTP Site in Raleigh, NC!

Work Schedule: 9:00am - 5:30pm Tuesday through Saturday. Some overtime as needed.

Job Responsibilities:

The Field Service Engineer is a technical service specialist responsible for performing preventive maintenance and diagnostic instrument repairs on UPC-MS/MS instrumentation and robotic liquid handlers (Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.). They work collaboratively within a decentralized group sharing responsibilities for on-site instrumentation in RTP, NC as well as remote support responsibilities. The instrument group works in close collaboration with the MedTox Research and Development department.

• Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment: Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.

• Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.

• Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.

• Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.

• Schedule preventative maintenance and repairs internally and with external service vendors.

• Consult with laboratory staff to ascertain that equipment functions properly and safely.

• Demonstrate and explain correct operation of equipment to laboratory personnel

• Provide troubleshooting assistance to laboratory personnel

• Document and communicate equipment status to lab supervisors

• The position also includes project-based process improvement assignments.

Minimum Qualifications:

• Bachelor's degree in chemical, physical, biological, or clinical laboratory science or medical technology.

• 4 or more years of experience in a laboratory.

• 2 or more years of experience with Liquid Chromatography - Mass Spectrometry (LC-MS).

Preferred Qualifications:

• 4 or more years experience with Analyst, Sciex OS and Waters Acquity software.

Additional Job Standards:

• Strong understanding of instrumental analysis and ability to apply that understanding to the diagnosis of instrumental errors

• Ability to balance and prioritize competing tasks while working independently.

• Ability to effectively communicate with effective listening skills.

• Ability to effectively solve problems.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here. 

• Relocation assistance available.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic i