Senior Product Designer, Partner Workspaces

Who Are We?

Postman is the world’s leading API platform, used by more than 30 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on Twitter via @getpostman.

Our team joined Postman through the acquisition of Akita and currently operates as a startup within Postman.

We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

As a Senior Product Designer for Partner Workspaces, you will be responsible for driving and accelerating the growth of our collaboration offerings that help teams work with partner APIs. Your work will empower teams to partner with other teams to build APIs, and sell their APIs and solutions to prospective customers. This position requires an obsessive interest in the role APIs play in modern businesses, with a deep curiosity for understanding the collaborative use cases around partner APIs, and a passion for delivering exceptional developer and partner experiences.

What You’ll Do:

• Design and validate experiences that enable teams to collaborate efficiently with partners to build or sell API capabilities.
• Own the user experience from ideation to execution while working closely with your product, engineering and GTM stakeholders.
• Work with product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.
• Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements and use cases for partner workspaces.
• Produce design deliverables consistent with the Postman experience and brand standards.
• Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.
• Foster a vibrant developer community and implement feedback mechanisms to continuously improve user satisfaction.
• Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team

About You:

• You have 8+ years of experience in end-to-end design practices in companies solving interesting real-world pain points. Experience with successfully rolling out early-stage products and scaling them will be extremely valuable.
• Experience working with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.
• You have an eye for well-designed, functional products (physical and digital)
• You can visually communicate an idea by creating quick, low fidelity mockups such as pencil sketches.
• You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.
• You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.
• You are an excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving. You are comfortable collaborating across teams and locations.
• A good understanding of how APIs work and what Postman enables for developers is important. It’s okay if you’re not an expert as long as you take the initiative and are curious to learn about how developer tools work together. Hands on development experience will be a great trait to have for this role

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency & honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products w