EPIC Instructional Designer Sr

Job Details

EPIC Instructional Designer Sr

Job Description

Job Summary

The Senior Instructional Designer for Epic Ambulatory leads the development and sustainment of high-quality learning solutions that enable clinicians and staff to use Epic applications efficiently, safely, and in alignment with clinical workflows. This position serves as a subject matter expert in Epic Ambulatory education, responsible for analyzing training needs, designing standardized curricula, developing materials, maintaining the Epic training environment, and partnering with Certified Trainers (CTs), analysts, and operational leaders to ensure effective learning outcomes.

Candidates must live within two hours of Philadelphia and be comfortable working on-site up to two days per week. 

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Lead design and maintenance of Epic Ambulatory and related clinical application curricula and job aids using adult-learning principles.
• Develop blended learning (virtual, e-learning) for clinicians, schedulers, and support staff.
• Maintain and rebuild the Epic training environment; coordinate updates with analysts and IT.
• Deliver credentialed-trainer and super-user education; support go-lives and optimizations.
• Conduct needs assessments and apply continuous improvement feedback to refine materials.
• Collaborate with operational leaders, educators, and vendors to align training with workflow and system changes.
• Track participation, competency, and adoption metrics via the LMS.

Competencies (Knowledge, Skills, and Abilities Required):

• Bachelor’s degree in Instructional Design, Education, Health Informatics, or related field.
• 5+ years experience designing, developing, and delivering clinical application training programs.
• Epic Ambulatory certification or proficiency required; experience supporting Ambulatory, Wisdom, Kaleidoscope, or MyChart modules preferred.
• Familiarity with LMS platforms (e.g., uPerform) and training environment administration.
• Excellent written and verbal communication, organization, and project management skills.
• Ability to work independently and collaboratively in a fast-paced, cross-functional healthcare environment.

Minimum Education and Experience Requirements:

Education:

Bachelor’s degree

Experience:

5+ years of experience

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

833 Chestnut Street, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergradua