Operations Lead, Transportation

About the Role

We are looking for an Operations Lead to join the Stitch Fix Transportation team. As the Operations Lead, you will serve as the liaison between carrier & warehouse operational teams and will work cross functionally to execute strategic initiatives. 

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Serve as the primary liaison with carriers and warehouse teams to resolve carrier related issues for inbound and outbound
• Ensure warehouse are equipped with carrier equipment and supplies by working with cross functional partners including packaging, quality and industrial engineering
• Review metrics and drive carrier improvement in performances (ex. On Time Delivery) through weekly business reviews 
• Assist in onboarding process of new carrier partners and other technology providers 
• Support the operations team by partnering with our engineering, algorithms & client experience teams 
• Support inbound transportation by monitoring Shipping Compliance inbox to resolve vendor-carrier issues 
• Operational project management and support
• Travel to warehouse to support project roll outs or new initiatives 
• Ability to perform ad hoc analysis as needed

 WE’RE EXCITED ABOUT YOU BECAUSE...

• You have 3-5 years of work experience in Operations/Logistics
• You have excellent written and verbal communication and can clearly and concisely present information in an engaging way to partners
• You have strong Excel skills; experience with Looker & SQL a plus
• You’re savvy at leveraging data in your analysis and decision-making and are an expert in analyzing and working with large amounts of data. You have great attention to detail without losing sight of the bigger picture
• You thrive in a fast-paced environment and can manage/prioritize multiple projects
• No task is too big or too small and you are willing to roll up your sleeves and get your hands dirty to get the job done
• You have great business acumen and are able to exercise judgment on when to work  independently and when to bring partners to make business decision or recommendations
• You are inquisitive and enjoy learning how things work
• Above all else, you are bright, kind and motivated by challenge

WHY YOU’LL LOVE WORKING AT STITCH FIX

• We are a group of people who are bright, kind and motivated by challenge. You can be your authentic self here, and are empowered to encourage others to do the same!
• We are a successful, fast-growing company at the forefront of tech and fashion, redefining retail for the next generation
• We are a technologically and data-driven business
• We are committed to our clients and connected through our vision of “Transforming the way people find what they love”
• We love solving problems, thinking creatively and trying new things
• We believe in autonomy & taking initiative
• We are challenged, developed and have meaningful impact
• We take what we do seriously. We don’t take ourselves seriously
• We have a smart, experienced leadership team that wants to do it right & is open to new ideas
• You will be proud to say that you work for Stitch Fix and will know that the work you do brings joy to our clients every day

ABOUT STITCH FIX

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly diverse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface of opportunity, and we’re looking for incredible people like you to help us carry on that trend.

Our anticipated compensation reflects the cost of labor across several US geographic markets, and the range below indicates the low end of the lowest-compensated market to the high end of the highest-compensated market. This position is eligible for new hire and ongoing grants of restricted stock units depending on employee and company performance. In addition, the position is eligible for medical, dental, vision, and other benefits. Applicants should apply via our internal or external careers site.
Pay Range$106,000—$118,500 USD

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