Director, Key Account Sales & Retention

The Opportunity:The Director of Key Account Sales & Retention serves to lead key account acquisition and retention strategies for complex prospects/clients.  The incumbent will assemble and analyze prospect/client data insights to develop and execute acquisition and retention strategies in partnership with client executives and account managers to strengthen Hylant’s position and deepen its partnership with prospects and clients.  In This Role You Will Execute On: 

• Develop and lead key account strategies based on customer data insights to identify focus areas for program creation, launch and monitoring, and to assess point solution opportunities.
• Collaborate closely with client executive and account management teams on account planning.
• Attend prospect meetings as a strategist to identify key client needs and inform sales strategy.
• Utilize expertise in managing complex self-funded ecosystems and understanding cost containment and private equity expectations.
• Coach and develop sales and account management teams on the buying habits of large enterprises to strengthen acquisition and retention strategies and deepen Hylant’s partnership with clients during initial sales, implementation and ongoing account management.
• Perform other duties and special projects as requested.

 

In This Role You Will Need:

• Bachelor’s degree from an accredited four-year college or university required.
• Minimum of 10 years of experience in employee benefits insurance, including self-funded clients.
• Strong communication skills including active listening and ability to effectively apply knowledge, experience and understanding of client needs to serve as trusted consultant and yield deliverables as expected. 

• Demonstrated ability to work with diverse team members and clients across various levels of an organization such as C Suite leaders, attorneys, etc.
• Strong project management methodology, including effective use of resources to ensure team is able to effectively contribute to a project’s deliverables.

• Obtain and maintain active Health and Life license.
• Ability and willingness to travel by car or airplane for meetings, conferences, or other business-related functions. 
• Must be legally authorized to work in the United States

 

Why Hylant? A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 85 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.   Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify. #LI-Hybrid