Salesforce Product Owner (f/m/d)

Workload: 100%

Are you a Salesforce expert ready to elevate customer experience and drive business growth? At Axpo Iberia, we’re looking for a passionate professional who imagines without limits, challenges the status quo, and turns ideas into real value. Join us to enhance every customer interaction, drive business results, and help build a truly pioneering company!

What you will do:

• Define and manage the Salesforce product vision for Sales and Service Clouds, aligning with commercial strategy and business priorities.

• Prioritize and maintain the Salesforce backlog, ensuring clarity, feasibility, and value of all items.

• Refine and communicate the Salesforce roadmap, balancing quick wins with long-term improvements.

• Lead solution definition, functional design, testing, and successful rollouts.

• Translate complex business requirements into actionable user stories and development tasks.

• Validate technical designs and propose scalable Salesforce configurations for optimized processes.

• Act as the bridge between Sales teams, Customer Experience, IT, and vendors, ensuring alignment throughout delivery.

• Drive continuous improvement by tracking platform performance and identifying optimization opportunities.

What you bring & who you are:

• University degree, ideally in Engineering, with specialization in Digital Transformation as a plus.

• 4–5 years of functional experience in Salesforce, including Sales and Service Cloud expertise (sales funnel, case management, communities, reporting, automation)

• Proven experience managing Experience Cloud sites and Salesforce administration for user profiling.

• Familiarity with API-based system integrations and agile project management using JIRA.

• Knowledge of DevOps for configuration management across environments.

• Experience with omnichannel contact-center platforms integrated with Salesforce (CTI or Genesys knowledge is a plus).

• Advanced activity reporting skills using PowerBI and Excel.

• Spanish energy sector knowledge is a strong advantage; alternatively, experience in Telco or Insurance sectors.

• Fluent Spanish (mandatory) and advanced English (preferred).

About the team:
We are a dynamic, collaborative team passionate about driving customer success and transformation. Our diverse expertise and open culture foster innovation and empower every team member to contribute their unique perspective.

Benefits:

At our company, we strive to create a culture of continuous learning, personal growth, and inter- national community involvement. We're passionate about providing our employees with the tools and resources they need to succeed, and we're confident that you'll love being part of our team!

• Working Hours
  We offer flexible working hours to accommodate your work schedule. 30% on remote and 70% at our offices in Madrid, Torre Europa.
  

• Meal allowances
  

  You can enjoy delicious meals on us, no matter if you are working remotely or on-site. 
  *Option to use it for public transportation or childcare instead.

• Internet Compensation
  We cover the cost of your home internet connection, as we understand how essential connectivity is in the modern workplace. 

• Training courses
  Our company is committed to helping our employees grow and develop their skills, which is why we offer a variety of industry- specific training courses and a learning channel.
  

• Gym Coverage
  Stay active and healthy with our 90% coverage benefit, which provides access to the nearby gym: Forus Selection to keep you energized throughout the day
  

• Health Insurance
  We take the health and well-being of our employees seriously, which is why we offer a comprehensive health insurance plan and the option to extend it to your spouse and children.

At Axpo Group, we are dedicated to fostering a culture of non-discrimination, tolerance, and inclusion. As an equal opportunity employer, we welcome applications regardless