Part-Time ELL Program Support Specialist
Northeast Wisconsin Technical CollegeAbout the role
Northeast Wisconsin Technical College is a nationally recognized and locally trusted college dedicated to advancing the success of all students and economic vitality of the communities we serve through access, high-quality education, and strategic partnerships.
The community that we serve is home to people with a rich range of backgrounds and experiences. We are committed to supporting an environment where all students and employees thrive and succeed. We believe every team member enriches our organization with unique skills, perspectives, and solutions. We seek applicants who are motivated and equipped to support all students, to work effectively with colleagues from a range of backgrounds, and to build the vibrancy of our community.
You belong here. See why you will love working at NWTC.
Department: Pre-College
Reports To: Supervisor, Adult Education
Amount of Travel Required: Day travel, no more than once per month
LOCATION: Green Bay, WI
STANDARD HOURS: 24 hours per week, Monday thru Friday; varying schedule based on needs.
PAY RATE: $23.33
This position is grant funded through June 30, 2028.
POSITION SUMMARY
This role supports the full-time Adult Education Navigator in recruiting, onboarding, and managing students in Career Pathways Bridge programs. The position collaborates with various college departments (Assessment, Student Finance, Admissions, Academic Coaching) to provide comprehensive support services. Key responsibilities include case management to ensure student persistence, retention, credential completion, and transition to further education when desired. Additional duties include assisting with marketing efforts and other Career Pathways Bridge program functions as needed.
ESSENTIAL FUNCTIONS
Recruit students via mail, e-mail, phone, in-person appointments, and informational sessions and maintain a file of potential students.
Review various criteria, to include assessment testing, to determine eligibility of students for CPB programming.
Navigate students through enrollment process to include Career Pathways Bridge admission paperwork, program entry requirements, payment plans, etc.
Process student class enrollments and provide summary of class schedule to students each term.
Serve as liaison between students and ancillary departments, such as Assessment, Student Finance, Admissions, etc.
Collaborate with and support faculty to ensure student success.
Provide case management to students to ensure persistence and completion of their CPB program, and/or transition to post-secondary programming.
Schedule and facilitate informational sessions, both on campus and off, for recruitment of new students.
Assist with advertising of Career Pathways Bridge programs to include radio, print, social media, and community outreach.
POSITION QUALIFICATIONS
Minimum Qualifications
Education
Associate Degree in related field
Experience
Two years of recruitment, customer service, administrative assistant or related experience
Computer Skills
Experience in MS Office Word, Excel, Outlook
**An equivalent combination of education and work experience may be considered.
Preferred Qualifications
Education
Bachelor’s Degree in related field
Computer Skills
Workday
Other Skills
Bilingual – Oral & Written English and Spanish
Competency Statement(s)
Our college values and competencies shape how we work and support students every day. All employees are expected to demonstrate our core competencies. Learn more here.
PHYSICAL DEMANDS
The physical demands described below represent the general requirements necessary to successfully perform the essential functions of this position, with or without reasonable accommodation.
Workstation Activities: Ability to work at a computer,
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