Director, Reimbursement Insights & Analytics - NS

Band

Level 6

 

Job Description Summary

Location:
#LI-Onsite

The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the ED, Reimbursement Insights & Analytics, the Dir, Reimbursement Insights & Analytics for Neuroscience plays a crucial role in providing insights and data-driven analytics to support Novartis Patient Support (NDS) Neuroscience Disease State Team and other IDS partners to help align with the Novartis mission to provide reimbursement support for patients and offices.

The Director, Reimbursement Insights and Analytics will lead a team of analysts directly supporting the NPS disease area teams and will help drive performance and shape the future of NPS. Additionally, this role will be a key core team member of the IDS POD for Neuroscience products and additional upcoming pods for other NS launches expected in the near future.

This individual will work closely with our NPS disease area leaders and will be responsible for supporting the day-to-day program oversight with analytics solutions and insights. To do this successfully, this individual will develop the analytics vision and roadmap and help build an insights obsessed team that integrates actionable data to inform a cross-functional team and improve patient support. This individual will be members of NPS Core Program Teams (CPTs), and will partner closely with various cross-functional teams including Patient Support Center, Product, enterprise strategy, vendor management and other near / offshore teams to ensure a seamless analytics experience for our internal and external customers. This role will also partner closely with Payer analytics and Channel analytics functions within the Access & Reimbursement Insights and Analytics to build deeper functional insights as well as collaborate to create enhanced networked insights across NPS and Market Access.

This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international).

 

Job Description

Key Responsibilities:

• Strong understanding of patient access and reimbursement operations, including patient onboarding, co-pay, adherence and reimbursement services
• Demonstrate deep understanding of the patient services internal and vendor landscape, including Benefit Investigation, Prior Authorization, Co-pay, patient & practice authorizations, consent / opt-outs, and ongoing refill management solutions, for all product archetypes.
• Define and oversee the implementation of an analytics roadmap for NPS disease-area CPTs that delivers reporting and analytics solutions for all collaborators
• Deliver program outcome measurements and help disease team leadership clearly understand program impact and make data-driven decisions.
• Establish operational metrics, KPIs and power stats in partnership with data sources, and oversee the development of operations dashboards that provides insight into performance
• Data storytelling to build a compelling narrative based on complex data and analytics that help influence and advise key strategic decisions for leadership
• Drive decision making via a disciplined, hypothesis-driven approach and shape the findings into leadership presentations highlighting key actions
• Drive operational efficiency by creating root-cause analysis into programs and summarizing recommendations for program and operations leadership
  Coordinate with data vendors and analytics staff for timely delivery of reporting and analytics
• Translate business objectives and inquiries into insights and analytics solutions, including “gold-standard” measure definitions and templates
  
   

This position will be located at the East Hanover, NJ site and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international).

Education: Bachelor’s Degree required; advanced degree preferred (e.g., MHA, MBA)

Novartis seeks individual with extensive experience in Reimbursement Insights and analytics with a focus on call center / Patient Support Center analytics within the pharmaceutical industry. This individual should have a proven track record of effectively deriving actionable insights and collaborating with stakeholders. A strong analytical background is essential, with the ability to leverage advanced a