Senior QA Engineer (USA/Remote)

Job Summary:

Conducts a wide range of quality control tests and analyses to ensure that software meets or exceeds specified standards and end-user requirements. Drafts, revises and approves test plans and scripts to ensure alignment with standards and IT strategy. Creates test data files with valid and invalid records to thoroughly test program logic and verify system flow. Coordinates with users to plan user acceptance testing, alpha and beta testing. Ensures that system tests are successfully completed and documented, and all problems are resolved.

Job Description:

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. 

Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Quality Assurance Engineer who will be a key driver to make this happen.

Our core work hours are 10am - 4pm Eastern Time with the option to start earlier or work later depending on your time zone.

The QA engineer will have experience with testing web-based user interfaces (UIs), application program interfaces (APIs), and testing data integrity including testing files and performing database validations. This position will involve creating and executing end-to-end manual test scripts and the creation and maintaining of realistic test data. The candidate will need the ability to understand complex systems and data both from the user perspective and technology perspective and independently investigate problems. Additionally, they will be expected to become a Subject Matter Expert (SME) on the system that they are testing. The ideal candidate is one that is passionate about quality and is looking to work for a company that puts quality first.

Responsibilities:

• Work closely with the leadership team on a large, complex program involving numerous, integrated software products
• Document and maintain detailed test plans and test specifications for functional, smoke and regression testing
• Troubleshoot potential defects independently prior to escalating to developers
• Ensure the overall quality of all aspects of a complex software system, including data, APIs, and web application
• Identify gaps in test approach, strategize on a plan to fill the gaps, and then execute that plan
• Practice TDD within the application development team
• Participate actively in SCRUM ceremonies and planning meetings
• Work with IT Developers to improve automated testing where possible
• Create and manage defects through the product life cycle
• Generate test reports and traceability metrics
• Translate high-level business requirements into test scenarios
• Work closely with engineering teams to discuss risk and risk mitigation
• Help shape the overall QA process through the application of best practices and new approaches to testing workflows

Basic Requirements:

• 8+ years of experience in a software testing role and a bachelor’s degree (Computer Science strongly preferred) or a Master's degree with a minimum of 4 years’ experience
• Must have resided in the United States 3 of the last 5 years
• Must be able to obtain and maintain a Public Trust clearance
• Must reside in the US, be authorized to work in the US, and work must be performed in the US

Preferred Qualifications:

• Experience working in the healthcare industry
• Federal Government contracting work experience
• Prior experience working remotely full-time
• Web Accessibility (508) experience and experience with the JAWS accessibility tool
• JavaScript, C#, or JAVA programming experience

Professional Skills:

• Flexible and willing to accept a change in priorities as necessary
• 8 years of hands-on experience with different types of testing (Functional, Regression, Smoke, 508/Accessibility, etc.)
• Adept at using Functional UI testing using tools such as TestComplete, BrowserStack and/or using frameworks such as Selenium, Cypress etc.
• Hands-on experience with API testing tools such as Postman, Insomnia or Paw
• Knowledge of SQL database concepts and experience testing ETLs is preferred
• Hands-on experience testing and debugging web-based software including use of in-browser development tools
• Solid understanding of Software Configuration Management c