Front Desk/Guest Services Agent - Bottleworks Hotel

Description

STARTING PAY From $16 per hour

Job Type Full-time

THE TEAM

Built for the modern traveler, the 104-key boutique Bottleworks Hotel showcases the best of Indianapolis by weaving historic architectural features with modern hotel amenities.

THE PLAYER

A guest's first impression of a property is the result of the Guest Services Representative's skills and abilities. You will provide a variety of guest services while working in the lobby or reception areas of the hotel. The position is challenging, varied and offers the opportunity to work flexible hours and to meet new people.

EVERY DAY, YOU WILL

• Process guest arrivals and departures, including all necessary payments
• Handle and coordinate room assignments and pre-arrivals
• Handle guests' concerns
• Offer referral for services and handle requests for information
• Handle and store luggage
• Assist with the check-in and check-out of groups and tours
• Assist other departments as required

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Requirements

YOU WILL BE GREAT AT BOTTLEWORKS HOTEL IF

Education High school diploma or equivalent

Experience and/or Training

· Excellent communication skills and professional attitude

· Effective conflict management and decision making

Technology/Equipment Ability to use a variety of computer applications

YOU ARE A VARSITY TEAM PLAYER IF

Experience and/or Training Previous experience in customer service

YOU MUST ALSO HAVE

U.S. Work Authorization (required)

HUDDLE UP

We've gathered a few team perks and benefits for all of our players, including: Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care and Pet Insurance.

JOIN OUR TEAM OF EXCEPTIONAL PLAYERS!

Geronimo Hospitality Group is an Equal Employment Opportunity employer