As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

The Job At-A-Glance:

We’re looking for an Operations Director to lead operations for our Digital Banking Platform and Cloud Engineering organization — a global team powering the future of banking in the cloud. With an annual budget of more than $100 million, this team builds and scales the platforms that millions of customers rely on every day. 

Reporting to the VP of Operations and supporting the SVP of Engineering,  you’ll be at the center of strategy, execution, and organizational excellence. From budget oversight to headcount planning, performance metrics, and operational innovation, you’ll ensure the engine behind our digital transformation runs smoothly. 

This is a high-impact role for a proven operations leader who thrives in complex environments, can influence at the executive level, and brings clarity to scale. 

A Typical Day:

Strategic & Executive Support 

• Partner with the SVP of Engineering as a strategic advisor, providing insights, recommendations, and executive-ready reports. 

• Manage operating rhythms across a $100M+ portfolio, including staff meetings, leadership reviews, and quarterly business reviews. 

• Lead special projects and strategic initiatives that advance organizational goals. 

Financial Management 

• Own financial forecasting, spend tracking, and cost optimization in partnership with Finance. 

• Conduct headcount reconciliation, P&L reviews, and variance analyses to maintain financial discipline. 

• Oversee cost center allocations and workforce distribution using tools such as Visier. 

• Drive cloud and AI financial operations, aligning annual plans with execution. 

Operational Leadership & Coordination 

• Run the business of engineering by establishing processes, governance, and workflows that scale delivery. 

• Align stakeholders across Product, Engineering, Finance, Risk, and Compliance to keep priorities synchronized. 

• Lead staff and extended staff operations, including OKRs, agendas, and action tracking. 

• Drive 3-in-a-box alignment (Product, Engineering, Technical Leads) to ensure clear ownership and execution. 

Performance & Reporting 

• Define and track key performance indicators, from engineering productivity to vendor spend. 

• Build dashboards and reporting tools that provide actionable insights for senior leaders. 

• Ensure accountability and transparency across a fast-paced, global engineering orga