Description

Position Summary 

The GNOSC Watch Officer / Network Engineer supports the Missile Defense Agency (MDA) under the Integrated Research and Development for Enterprise Solutions (IRES) contract by providing 24/7 operational oversight and technical expertise within the Global Network Operations and Security Center (GNOSC). This role ensures the availability, integrity, and security of mission-critical networks and systems that enable MDA’s global operations. Responsibilities include real-time monitoring of network performance and cybersecurity posture, rapid incident detection and resolution, and proactive coordination of maintenance and change activities. The position combines watch officer duties—such as incident management, executive reporting, and operational continuity—with advanced network engineering tasks, including configuration, troubleshooting, and optimization of routers, switches, firewalls, and encryption devices. The GNOSC Watch Officer / Network Engineer plays a key role in supporting MDA exercises, events, and mission operations, ensuring compliance with DoD security standards and delivering resilient, secure enterprise solutions.

Essential Duties and Responsibilities

• Be responsible for all facets of a continuous 24/7 Global Network Operations and Security Center
• Execute network, system, and cloud systems monitoring/surveillance, environmental monitoring, incident management and MDA Cybersecurity
• Support and service maintenance activities to include Change Management coordination during the assigned shift day/time
• Be responsible for all aspects of IT incident management and escalation, ensuring that incidents are effectively escalated, managed and resolved with full communication of status, plans, and actions provided to executive management and the Government customer
• Have excellent communication skills, verbal and written, at both technical and senior/Executive management levels
• Understand Command level Management
• Be able to speak clearly to diverse cultural audiences, VIPs, and dignitaries.
• Be able to perform as a section trainer and create lesson plans

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Must have an active DoD Secret Security Clearance
• High School Diploma
• Must have 2, or more, years of directly related experience
• Must have, or obtain within 6 months of hire, a current DoD 8570.01 IAT Level II Certification such as CompTIA Security+ CE Certification or higher.

Desired requirements

• Have experience in metrics-based IT Operations and Maintenance (O&M) teams.
• Have experience with Remedy and SNMP monitoring tools (e.g., Solarwinds, Microfocus NNMi/HPOV, and Systems Center Operations Manager).
• Have education or experience with ITIL framework and ITIL-based processes, to include continual service improvement, change management, and problem investigation.
• Have previous work experience as a Windows/Linux System Administrator supporting a large Enterprise with knowledge of Microsoft Active Directory, Windows 2008/2012, Linux/UNIX Operating Systems, EMC Storage, Symantec NetBackup and SCCM Patch Management solutions.
• Have previous work experience as a network engineer, including hands-on experience designing, implementing and managing network components including switches, routers, firewalls, and cryptographic devices.
• Have experience with Cyber-defense or information assurance, including experience with DISA mandated security tools to include Assured Compliance Assessment Solution (ACAS), Host Based Security System (HBSS), analyze results and create reports
• Have Network Operations experience in a network operations center or other 24x7x365 IT Operations environment.
• Have knowledge of IT Network Operations and connectivity devices that inter-relate with Public Key Infrastructure authentication and Information Security practices.
• Have knowledge of Cybersecurity principles and how to execute system/network security analysis.
• Have a working knowledge of Tier III Information Assurance practices, IT security governance, security administration, project management, logistics, and Cybersecurity compliance requirements.
• Have Quality Assurance/Quality Control Inspection process knowledge.

Physical Demands and Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequ