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Bilingual Warehouse Ops Supervisor
FanaticsUnited Statesfull_timeVerifiedPosted 18 May 2025
About the role
Company Overview Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.
BenefitsFull Time Fanatics Associates are entitled to benefits such as medical, dental, and vision plans; paid time off; quarterly volunteer paid time off; holiday pay; 401k and applicable company match; and company discounts, during the terms of employment.
Responsibilities and DutiesSupervises all shipping, receiving, and order processing; maintains a high degree of visibility and access to employees on distribution center floor throughout the shift.
Maintains department standards for productivity, reliability, and accuracy.
Reviews, prioritizes, and organizes all operational activities during shift.
Forecasts staffing needs to meet peak demands of the business; participates in interviewing and hiring process.
Trains, motivates, coaches, rewards, and disciplines team being supervised; resolves personnel issues by partnering with HR manager and Ops/Sr Mgmt Team.Coordinates with HR Manager and/or Ops/Sr. Mgmt Team to manage personnel issues including but not limited to vacation approvals, time card approval, daily and weekly overtime, hiring, and training.
Develops on-going process improvements to drive departmental efficiency. Assists Ops/Sr. Mgmt with development and implementation of policies and procedures.
Performs required administrative tasks; prepares required reports and correspondence.
Maintains a working knowledge of all operating systems pertaining to the work area.
Maintains safety programs and all required safety training for the team; ensure compliance with safety guidelines at all times.
Performs other related duties as assigned by management.
Supervisory ResponsibilitiesDirectly supervises up to 200 employees within the distribution center
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Experience analyzing large amounts of data to develop and execute a course of action
Accountability for employee Performance, Quality and Development
Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing barriers and resolving problems
Basic QualificationsWritten and verbal fluency in English/SpanishBachelor’s Degree and/or 1-3 years of Fanatics experience Proficient in Microsoft Office Applications.Experience leading teams
Preferred Qualifications:
Experience using performance management to coach employees on productivity and develop career pathingExperience using warehouse based softwareExperience supporting hourly population in environments such as manufacturing, distribution, and/or call centersExperience managing teams of 25 or moreExperience presenting content in a variety of environments to include business meetings, formations, standup or town hall meetingsAbility to influence peers and leaders across the company to drive the right outcomes; strong and proven influencing skills.Written communication: writes clearly and informatively, presents numerical data effectively, able to read and interpret written information.Experience with Lean, Six Sigma, or other process improvement methodologiesTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.<
BenefitsFull Time Fanatics Associates are entitled to benefits such as medical, dental, and vision plans; paid time off; quarterly volunteer paid time off; holiday pay; 401k and applicable company match; and company discounts, during the terms of employment.
Responsibilities and DutiesSupervises all shipping, receiving, and order processing; maintains a high degree of visibility and access to employees on distribution center floor throughout the shift.
Maintains department standards for productivity, reliability, and accuracy.
Reviews, prioritizes, and organizes all operational activities during shift.
Forecasts staffing needs to meet peak demands of the business; participates in interviewing and hiring process.
Trains, motivates, coaches, rewards, and disciplines team being supervised; resolves personnel issues by partnering with HR manager and Ops/Sr Mgmt Team.Coordinates with HR Manager and/or Ops/Sr. Mgmt Team to manage personnel issues including but not limited to vacation approvals, time card approval, daily and weekly overtime, hiring, and training.
Develops on-going process improvements to drive departmental efficiency. Assists Ops/Sr. Mgmt with development and implementation of policies and procedures.
Performs required administrative tasks; prepares required reports and correspondence.
Maintains a working knowledge of all operating systems pertaining to the work area.
Maintains safety programs and all required safety training for the team; ensure compliance with safety guidelines at all times.
Performs other related duties as assigned by management.
Supervisory ResponsibilitiesDirectly supervises up to 200 employees within the distribution center
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Experience analyzing large amounts of data to develop and execute a course of action
Accountability for employee Performance, Quality and Development
Other responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing barriers and resolving problems
Basic QualificationsWritten and verbal fluency in English/SpanishBachelor’s Degree and/or 1-3 years of Fanatics experience Proficient in Microsoft Office Applications.Experience leading teams
Preferred Qualifications:
Experience using performance management to coach employees on productivity and develop career pathingExperience using warehouse based softwareExperience supporting hourly population in environments such as manufacturing, distribution, and/or call centersExperience managing teams of 25 or moreExperience presenting content in a variety of environments to include business meetings, formations, standup or town hall meetingsAbility to influence peers and leaders across the company to drive the right outcomes; strong and proven influencing skills.Written communication: writes clearly and informatively, presents numerical data effectively, able to read and interpret written information.Experience with Lean, Six Sigma, or other process improvement methodologiesTryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.<
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