Lead Product Manager, Data & Insights

WHO WE ARE:

ActBlue is a nonprofit that builds tech and infrastructure for Democratic campaigns, progressive-aligned causes, and people trying to make an impact in order to fuel long-term, people-powered change. If you’ve ever given online to a Democrat or progressive organization, chances are you’ve used our powerful online fundraising platform.

We put power in the hands of small-dollar donors and help thousands of groups — from presidential candidates to environmental organizations — build grassroots movements. We envision a democracy where everyone looking to make progressive people-powered change can easily and effectively deploy their resources, energy, and creativity to shape our country and futures. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY:

As the lead product manager for Data & Insights, you will develop and maintain the strategy and roadmap for an ActBlue product line that uses both proprietary and public data sources to provide actionable and timely insights into fundraising performance and optimization opportunities, giving Democrats a critical edge in the next election cycle.

WHAT YOU WILL DO:

• Partner with our data and research teams to develop and maintain deep empathy and understanding of the behaviors, needs, and motivations of both donors and partner entities and apply these learnings to develop data-informed, insights-based products and features that align with overall product and organizational strategy and move our mission forward.
• Write clear and concise product requirements focused on framing the user need, context, constraints, opportunities, and goals – and effectively communicate them to senior leaders, designers, data scientists, and developers.
• Proactively identify and resolve roadblocks and technical dependencies within your roadmap, and work with cross-functional teams to manage trade-offs, balance organization and customer needs with technical and resource constraints, and ensure the right product ships at the right time.
• Build and foster a strong product culture around testing and learning in order to iterate quickly, mitigate risk, and get to the right product.
• Define meaningful product KPIs and evaluate the effectiveness of your initiatives through product instrumentation, data analysis, and user research. Drive strategic roadmap investments to improve those KPIs over time.

WHAT YOU'LL BRING:

• You are a product manager with experience leading a data insights, AI/ML and/or marketing analytics-focused product, or a product manager with previous experience in a data analyst, data scientist, or other data-related role. You know how to separate signal from noise and effectively solve problems and tell stories with data.
• You have worked with geographically distributed, cross-functional product teams in the process of creating – and shipping – complex products, and you’re excited about solving complicated product challenges at scale.
• Your approach to product starts with a keen understanding of user behavior and motivations, grounded in both qualitative and quantitative user insights. You have experience designing effective product experiments that help the team learn, and you know how to use that data to inform the evolution of your product, platform, and/or feature areas.
• You’re a compelling presenter with strong listening, persuasion, and facilitation skills. You know when to adjust your focus, vocabulary, and level of detail according to the audience and the goal of the conversation.
• You are dedicated to removing ambiguity and adding clarity in every interaction, and you understand that saying “no” is far more powerful than saying “yes”. You constantly tie what the team is doing to the strategic context and the problems we’re trying to solve to keep the team’s focus and the details of their work aligned with the broader mission.
• You’re outcome-oriented, build respect and strong relationships, and see conflict as something to be explored and resolved rather than avoided. You’re comfortable delivering and accepting bad news, pushing outside your comfort zone, and having hard conversations to get to a better outcome.
• You thrive in an environment with engaged – and sometimes very opinionated – teammates. You’re dedicated to fostering a collaborative and inclusive work environment, and don’t just welcome, but center and amplify, backgrounds and points of view that differ from yours.
• You have a solid understanding of the tools of the trade and technologies used, but you aren’t afraid to dive in to expand your understanding, whether it’s technical architecture, obscure campaign finance regulations, or political jargon – and