Communications Agent

Company Description

At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion.

Job Description

Job Summary

We are seeking an enthusiastic Communications Agent to support customer engagement, outreach initiatives, and public-facing activities. This role is ideal for individuals who enjoy building relationships, delivering excellent service, and representing the company in a professional and positive manner.

Responsibilities

• Communicate with customers and visitors to provide information about company products and services.
• Build and maintain positive relationships with customers and community members.
• Assist with coordinating promotional activities and outreach programs.
• Respond to general inquiries with professionalism and courtesy.
• Maintain accurate records of communication and engagement activities.
• Gather customer feedback and share observations with the team.
• Collaborate with colleagues to support communication objectives.
• Represent the company professionally during outreach initiatives and events.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Excellent customer service and relationship-building abilities.
• Positive attitude and professional demeanor.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Dependable with strong attention to detail.

Additional Information

• Competitive salary ($45,000–$50,000 annually)
• Career growth opportunities
• Professional development and ongoing training
• Collaborative and supportive work environment
• Paid time off
• Health, dental, and vision insurance
• Retirement savings plan
• Employee assistance program
• Work-life balance
• Performance recognition programs