HR Manager, Lloyd's Americas

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world. 

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.  

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us. 

The Role

Reporting to the Head of People, Markets with a matrix reporting line into the President, Americas. The HR Manager will support all employees in the Americas regions for the entirety of the employee life cycle. The role will be a mix of operational HR support and administration and HR business partnering activity and is the only HR role based in the Americas region.

Principal Accountabilities

Supporting Employee Lifecycle

• Active involvement in recruitment of full time and temporary employees, and interns; preparing job descriptions, posting ads and managing the hiring process

• Create and implement effective onboarding program

• Facilitate participation in training and development programs sponsored by Lloyd’s

• Support the Early Careers Team in developing internship and scholarship programs across the Americas

HR processes and procedures

• Support the development and implementation of HR initiatives and systems

• Lead and upskill the relevant function on key talent initiatives, including performance management, succession planning, career development, strategic workforce planning and total reward.

• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.

• Enhance line management skills and capability to be able them to effectively communicate and deliver change that has people implications, working closely with all the relevant stakeholders.

HR administration

• Provide day-to-day generalist HR support to the President, Americas and local leadership team (e.g. prepare HR documentation, support performance management, assist employees seeking confidential advice, etc.)

• Ensure HR records and systems are accurate

Payroll and benefits administration

• Prepare bi-weeky payroll in the US and Canada for review and sign-off by Americas CFO and president

• Annual renewal of US employee benefit program, supported by external consultant

• Payroll- related changes including annual re-enrollment and periodic adjustments on behalf of leavers, new and current employees

• Respond to employee inquiries during the policy period

• Support the budget and forecasting process

Administration of defined benefit and defined contribution plans

• Annual re-enrolment (including sending notice to employees, follow-up, and making changes in payroll system).

• Annual federal certification -  401k and Pension Benefit Guaranty Association (federal body) filings.

• Individual changes – employee 401k loan administration and responding to questions

Employee handbook updates

• Coordinate handbook updates and implementation of new legal requirement with support from employment lawyers

State and federal income tax payments for Americas employees traveling with region

• Maintain accurate employee US travel records for tax payments to in scope states

• Coordinate KPMG tax advisory services to support accurate and timely reporting

People plan:

• Provide specific HR knowledge and expertise across the Americas region, in support of Business transformation, to include input into the organisation design and restructuring, redundancy etc. as required.

• Ensure all of the supporting infrastructure for Organisation changes are put in place, to include comprehensive job descriptions, grading and benchmarking etc.

• Provide HR input to the business, as relevant to the geographical remit, and expertise plus acquired knowled