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Humana is executing a 3-5 year, $8+ billion global transformation to a Global Business Services (GBS) model. We are seeking an Executive Transition Leader to drive seamless transitions of business functions into GBS, ensuring operational excellence, cost efficiencies, and business continuity.  As a key leader in this transformation, the Executive Transition Leader will develop and execute transition strategies, engage with C-suite stakeholders, and oversee the structured integration of business operations into the GBS framework. This role is responsible for managing complex, large-scale transitions while minimizing disruption and maximizing value realization.

Humana is executing a 3-5 year, $8+ billion global transformation to a Global Business Services (GBS) model. We are seeking an Executive Transition Leader to drive seamless transitions of business functions into GBS, ensuring operational excellence, cost efficiencies, and business continuity.  As a key leader in this transformation, the Executive Transition Leader will develop and execute transition strategies, engage with C-suite stakeholders, and oversee the structured integration of business operations into the GBS framework. This role is responsible for managing complex, large-scale transitions while minimizing disruption and maximizing value realization.

Key Responsibilities-

 

Strategic Leadership & Program Governance

• Own and execute the GBS transition strategy, ensuring alignment with enterprise-wide transformation objectives.

• Lead and oversee multiple concurrent transitions, managing a multi-billion-dollar budget and global resources.

• Develop and implement a structured transition framework, ensuring disciplined execution, compliance, and risk management.

• Establish and manage a governance model for tracking KPIs, financial performance, and transition milestones.

• Ensure all M&A integrations, outsourcing transitions, and technology implementations align with the broader transformation agenda and are woven into the GBS transition strategy

Enterprise-Wide Transition Execution

• Architect and drive transition methodologies, leading the full transition lifecycle from planning to post-implementation stabilization.

• Manage cross-functional teams, third-party vendors, and external partners to ensure smooth and efficient transitions.

• Oversee knowledge transfer, work-shadowing, and operational handoffs between business units and GBS.

• Collaborate with finance, IT, HR, and business unit leaders to ensure seamless operational and cultural integration.

• Drive process standardization, automation, and continuous improvement across transitioning functions.

Stakeholder & Change Management

• Serve as the primary executive liaison for all transition activities, working closely with C-suite executives, board members, and senior leaders across all LOBs.

• Lead enterprise-wide change management efforts, including communication strategies, training programs, and stakeholder engagement initiatives to ensure seamless transition.

• Build and maintain strong relationships with internal and external stakeholders, ensuring alignment and adoption.

• Navigate complex organizational dynamics, proactively identifying and resolving challenges that may impact transition success.

Operational Excellence & Performance Optimization

• Monitor and track transition KPIs and success metrics, ensuring alignment with financial goals and operational efficiencies.

• Oversee quality assurance and risk mitigation, ensuring that transitions meet business and compliance standards.

• Drive a culture of continuous improvement and operational resilience, leveraging best-in-class transition methodologies.

• Align digital transformation initiatives, such as