Student Conduct Officer

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 305

Pay Range: $54,800.00 - $82,200.00

Job Description

About the Role:

The WGU Student Conduct Officer serves as investigator and adjudicator of reported violations of the code of student conduct. The Conduct Officer strives to balance the need for institutional security and integrity with student development and learning. This is achieved through the proper application of policy, due process, and the creation of meaningful educational sanctions for students found responsible for violations of the code

What You'll Do:

• Investigates and documents Code of Conduct referrals as needed, and adjudicates administrative hearings and determines sanctions as necessary, using an expert level of professional judgement and discretion.

• Reviews referrals to the Office of Student Conduct to determine if referral is warranted, and that case files contain all necessary information and investigation elements and ensures that due process is followed in administrative and board hearings.

• Prepares materials for student conduct hearings, notifies students in writing, and provides guidance on hearing procedures.

• Collaborates with partner departments throughout the University to inform and guide process and procedural development; provide relevant insights about trends, opportunities, and threats emerging from Conduct referrals.

• Works closely with the Senior Manager, Student Rights & Responsibilities and other conduct related areas in the University to identify areas of improvement in services or education that would help reduce the number of student conduct violations.

• Trains various groups within the University regarding the code of student conduct and the conduct referral process.

• Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities You'll Need to Be Successful:

• Demonstrated experience with problem-solving, mediation, and conflict resolution.

• Ability to exercise independent judgement to make decisions within a defined scope.

• Ability to manage multiple responsibilities and priorities and complete complex assignments.

• Exemplary communication, interpersonal, and organizational skills.

• Ability to mediate, counsel, facilitate, innovate, guide, advocate, encourage, and mentor.

• Commitment to fairness and student development.

• Moderate to advanced skill level with Microsoft Office Suite.

What You'll Bring (Minimum Requirements):

• Bachelor's Degree

• 4 years of relevant experience. For the purpose of this role, relevant experience includes student-facing roles such as student mentor or instructor; experience in student conduct or disciplinary functions; experience developing or implementing policy; and/or managing high-volume escalated issues, especially in student populations.

Bonus Points (Preferred Qualifications):

• Master's Degree in a related field

• 1 year of judicial affairs/student conduct adjudication experience.

• Broad knowledge of project management

What to Expect:

At WGU, our mission drives everything we do—including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best