Manage the operational activities related to billing and credentialing of the centers and clinics to include payments, deposits, medical billing, and fee and payment collections. Interact with CMS and insurance companies to obtain verifications of the benefits, pre-authorizations, co-payment, coinsurance information, and other relevant information and provide to current and prospective patients.

Analyze and document business processes and problems. Develop solutions to enhance efficiency of the centers and clinics.

Assist with center and clinic operations (e.g., patient scheduling). Oversee and pursue the center and clinics becoming a provider for insurance plans and manage applications for practitioner credentialing. Obtain back payments. Collaborate with student assistants/volunteers to operate the clinic reception area, and other duties as assigned.

Additional Position Information:

Education: Requires 18 months of education or training beyond high school. Certificate of Medical Billing Specialist preferred.

Experience: Requires a minimum of 2 years of customer service and medical billing experience. Familiarity with Microsoft Office required. Strong communication and organizational skills required. Knowledge of medical billing practices for the Centers for Medicare and Medicaid Services (CMS) and third-party payers preferred.  Knowledge of Workday and QuickBooks software preferred. 5 years of experience preferred.

Leadership: Responsible for directing and monitoring the work of student and/or temporary workers.

Physical Requirements: Job is physically comfortable; individual is normally seated and has discretion about walking, standing, etc.  May occasionally lift very lightweight objects.

Working Conditions: Standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions and/or minor heating/cooling or ventilation problems. Near continuous use (>70% of the time) of a video display terminal.

Application Deadline: Review of applicants will begin on December 3, 2025, and

continue until the position is filled.

Application Instructions: In order to be considered for this position, please attach a Cover Letter, and Resume.

Compensation: $18.21 hourly.

FLSA Status (exempt/nonexempt):

United States of America (Non-Exempt)

Union Affiliation (if applicable):

For assistance with your application or attachments, please contact the Human Resources representative listed:

Cindy Harm

Email:

charm@uakron.edu

________________________________________________________________________

Background Check Statement

The University of Akron is committed to providing a safe environment for all students and employees.  The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus.  As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search. 

Non-Discrimination Statement

The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.

State of Residence Statement

It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.