Technical Operations Associate Manager (Project Management)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Marketing​

Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands. Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society. With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams. With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.

About the role

Locations: Parsippany, NJ or Evansville, IN

 

Do you want to make a difference in millions of lives? Come join our team. As Associate Project Manager, Tech Operations on Enfamil at Reckitt you will be responsible for supporting major tech migration projects and ongoing sprint releases for Enfamil.com, hcp.meadjohnson.com, the Enfamil Family Beginnings mobile app, and the Enfamil Rewards program. You will be responsible for ensuring on-time, in scope, in budget delivery of both major initiatives and ongoing sprint releases across digital platforms. 

 

As part of the Owned Digital Products Team under the broader CARE umbrella, you will be core to connecting and providing value to our mothers by ensuring major digital product projects and feature enhancements are delivered. Your work will be directly attributed to the overall growth of the business, and you will be highly visible to business leadership. You will be responsible for partnering with individual Project Managers, Product Managers, IT, Channel SMEs, CARE leadership   and external partners to ensure on-time, in-budget, excellent execution of regular sprint releases and project timelines for mid to larger-scale projects. You are passionate about contributing to the creation of great consumer- centric experience, and this shows in your past work. You are a strategic and analytical thinker, you work well with others, and you always put the consumer’s needs ahead of all else.  You’re both a thinker and a doer – you’re not afraid to roll up your sleeves and get your hands dirty. Your work will support our mission to nourish the world’s children for the best start in life by keeping our core digital platforms up to date and operationally sound.

Your responsibilities

Your focus & time should be split:  
25% Creating and deploying project requirements, schedules and implementation plans.
65% Acting as Scrum Master, coordinating with internal and external resources 
10% Process Improvement 

 

In summary, you'll: 

• Assist product management team  in managing sprint cycles and release planning across Enfamil’s core digital engagement platforms.
• Assist CARE team in managing projects that incorporate or lead to cross-channel integration especially as it relates to a connection or data flow to the CDP.
• Project Manage designated CARE cross-channel projects and campaigns.
• Support core marketing technology migration projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation.
• Effectively coordinate internal and external resources, schedules and project deliverables to ensure that projects adhere to scope, schedule, and budget.
• Track project progress and escalate potential risks and/or blockers to the appropriate management channels.
• Proactively develop, implement, monitor, and socialize new and/or existing processes that improve cross-functional alignment and implementation efficiency.
• Knowledge of, access to and adherence governance of all work management systems across CARE team (e.g. Azure Dev Ops, Clickup, MS Planner, Smartsheet, etc)  
• Support UAT and Post-Live Validation sign off process, including end to end test case creation and validation tracking. 
• Creation of business requirements, user flow diagrams, and functional specs as needed.
• Manage Creative Warehouse (DAM) and the agency supporting it to ensure proper access governance, timeliness and completeness of materia