Head of Design – Brand Creative
eBayAbout the role
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
eBay is looking for an inspiring, visionary Head of Design to lead the Brand Creative team across multiple verticals in the U.S. market—including Motors, Fashion, Collectibles, and more. This senior leadership role is responsible for setting the creative bar, evolving our brand expression, and leading a high-performing team of designers, ACDs, and external agencies.
The Head of Design will own the strategic and visual direction for U.S. brand campaigns and customer engagement across the full marketing funnel—from top-of-funnel awareness work to lower-funnel performance and CRM creative. This individual will be a critical bridge between business strategy and world-class design execution, driving cohesive storytelling that resonates with diverse audiences and reflects the outstanding culture of each vertical.
This is a rare opportunity to lead brand-defining creative at one of the world’s most iconic marketplaces—one that sits at the intersection of community, commerce, and culture.
Key Responsibilities
Lead and manage the end-to-end creative development process for U.S. brand marketing, across verticals such as Fashion, Collectibles, Luxury, Electronics, and beyond.
Set the creative vision and design standards across the team, ensuring consistency, excellence, taste, brand and creative strategy, and innovation across all customer touchpoints.
Oversee a team of designers and ACDs providing mentorship, feedback, and support to help each vertical bring its brand to life with impact and clarity.
Collaborate closely with Marketing, Merchandising, Category Management, Product, and Executive partners to align creative work with strategic business goals.
Guide the development of coordinated campaigns that span brand awareness, social, editorial, CRM, performance marketing, and experiential activations.
Act as the primary design leader for internal and external agency relationships—ensuring strong briefing, strategic alignment, and creative quality across all workstreams.
Shape and evolve brand expression across media formats including digital video, display, paid and organic social, email, landing pages, and events.
Elevate design thinking throughout the organization—instilling a culture of craft, curiosity, and customer-centered storytelling.
Monitor performance insights, category trends, and customer feedback to inform design strategy and creative evolution.
Represent the Creative team in senior-level conversations and cross-functional planning; help define future team structure, hiring needs, and growth areas.
Foster a team environment that is both professional and collaborative. Shape stewards of the brand through your leadership, ensuring that our partners experience consistent, confident communication and constructive creative dialogue across all engagements.
Qualifications
10+ years of creative leadership experience, including at least 4 years in a senior design or ACD/CD-level role, ideally within e-commerce, lifestyle, fashion, or tech
Proven experience leading multi-disciplinary or design teams across campaign development, brand storytelling, and performance content
Expertise in visual and verbal brand systems, with a strong point of view on how design and copy come together to form cohesive creative experiences
Proficiency in category-specific storytelling, with a focus on fashion, collectibles, sneakers, and luxury
Demonstrated success managing creative agencies, freelan
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