Director of Admissions

Benefits:

• 401(k)
• Health insurance
• Paid time off
• 401(k) matching
• Dental insurance
• Vision insurance

OVERVIEW: The key role of The Director of Admissions is to oversee the engagement and on-boarding of new students. The Admissions Department is typically the first contact a prospective student has with Southeastern College. The nature of the rapport that is built with the student is often the deciding factor in the student’s decision to attend a Southeastern College program. As the student’s first contact, The Admissions Department plays a critical role in ensuring the new student’s successful transition and integration into their respective programs.  BUSINESS CONTRIBUTION: The Director of Admissions is responsible for acquiring and enrolling qualified candidates for their campus. This is accomplished through managing the admissions process and directing the admissions team in: 

• Attracting, engaging, and vetting prospective students 
• Maintaining a pipeline of candidates 
• Enrolling and starting qualified students 
• Meeting monthly enrollment and start objectives 

 Direct Reports (positions varies depending upon campus) 

• Associate Director of Admissions 
• Admissions Coordinators 
• Adult 
• High School 
• Re-entry 
• Community Outreach 
• Community Relations 
• Receptionists 

ESSENTIAL DUTIES: Candidate Prospecting and Managing Inquiries: The Director of Admissions is responsible for the bringing-in a steady stream of candidate (student prospect) inquiries and distributing them to the Admissions Coordinators. To accomplish this, the Director of Admissions must: 

• Manage the flow and distribution of inquiries (web search providers…) 
• Ensure fair distribution of inquiries to Admissions Coordinators 
• Manage community outreach programs and high school presentations 
• Track advertising and inquiry sources to determine effectiveness 
• Provide feedback to Office of The Executive Director (OOED) on advertising and marketing initiatives 

 Monitoring and Review:  The Director of Admissions is responsible for overseeing the admissions process and ensuring that a steady flow of new students are enrolled and starting. To accomplish this, the Director of Admissions must: 

• Review daily activity reports (daily flash) - number of inquiries, outbound calls, calls answered, appointments scheduled, interviews conducted, and enrollments 
• Track enrollment board (candidate status in process) and enrollment log book 
• Review student files before sending the file to the Registrar 
• Direct candidate focus of inquiry follow-up/candidate targeting – assess which programs Admissions Coordinators need to focus efforts on 

 Managing Team Performance: The Director of Admissions is responsible for managing the performance of Admissions Coordinators. To accomplish this, the Director of Admissions must: 

• Motivate staff and reinforce positive accomplishments 
• Schedule hours for admissions staff 
• Monitor staff activities (phone calls, appointments, candidate interviews…) 
• Set and monitor monthly student start objectives 
• Monitor calls and interviews and provide constructive feedback 
• Monitor effective use of C2K Campus View system 
• Ensure Admissions Coordinators are up-to-date on program offerings 
• Informally touch base with each Admissions Coordinators on a daily basis 
• Monitor weekly business plans for Admissions Coordinators 
• Provide coaching and training programs for staff development 
• Conduct weekly staff meetings 

 Managing and Coordinating the Admissions Process: The Director of Admissions is responsible for ensuring the smooth transition of new students into the school. To accomplish this, the Director of Admissions must: 

• Forecast student numbers and potential gaps for each start date 
• Approve recommendations for student acceptance into programs 
• Ensure smooth transitions of students to Financial Aid, Bursar, and Academics 
• Oversee orientation (along with the Director of Student Services) for each class start 
• Ensure student readiness for start 
• Keep Campus President abreast of any issues or concerns 

 PHYSICAL DEMANDS: The physical demands are those required in a professional office setting: sitting, working on a computer, using a telephone, communicating with coworkers and getting to and from appropriate campuses.  
WORK ENVIRONMENT:  Professional office setting: moderate noise levels and controlled indoor climate.  Reasonable acc