Operations Associate Manager

Micromobility.com is a multi-modal, international company with a focus on micro-mobility to solve first and last-mile transportation problems. Micromobility.com offers an array of mobility products including electric scooters and bicycles to cities around the world. We aim to revolutionize mobility in cities and on campuses by offering unique and creative transportation options that are more sustainable, efficient, and affordable.
As an Operations Associate Manager, you will oversee teams in the field responsible for monitoring, repositioning, and maintaining vehicles across cities. Operations Associates use technology to efficiently manage teams but are ready to jump in and roll up their sleeves at a moment’s notice to help keep riders moving. It is a hands-on role offering a broad set of responsibilities based on the dynamic day-to-day patterns and usage of vehicles in our cities. As an Operations Associate, you’ll play a vital role in ensuring the health of our fleet and in bringing safe, reliable rides to users every day.

What You'll Bring to the Table:

• Lead and motivate members of the Field Operations and Recovery teams
• Act as a hands-on leader, including managing timecards and attendance and dispatching drivers 
• Assist in hiring and onboarding of workers
• Champion safety and a positive work environment
• Ensure devices are maintained and positioned according to business targets
• Ensure all devices consistently meet and pass set quality standards
• Monitor real-time market data and provide reports to internal stakeholders
• Quickly identify issues and provide recommendations on how to resolve them

What You'll Need to Succeed:

• 2+ years of experience working in logistics, operations, or equivalent fields
• Experience leading teams or delivering results through others
• Excellent oral and written communication skills; focused on driving action
• Willingness to roll up your sleeves and get the job done
• Rigorous attention to detail and strong data management skills
• Proficiency in Google and Microsoft Suite data toolsStrong organizational and time management skills
• Flexible schedule and able to regularly work on nights and weekends
• DISCLAIMER: This is not meant to be an all-inclusive statement of every duty and responsibility which will ever be required of an employee in this position. However, the employee will be held responsible for all duties assigned.

Micromobility.com is an Equal Opportunity Employer that strives to commit to a  diverse and inclusive workplace. Micromobility.com prohibits the discrimination and harassment of any kind based on race, color, sex, religion, gender identity, gender expression, age, national origin, disability, genetic information, pregnancy, military or veteran status, marital status, reproductive health decisions or any other protected characteristic as outlined by federal, state, or local laws. We celebrate identities that will help us to grow, not only as a company but as individuals.