US Credit Analyst

Company Description

The Dentsu US market is comprised of three Service lines, each made up of a number of brands/companies and a US HQ for centralized expenses.  The US is the second largest market for Dentsu representing approximately 25% of global revenue (2022 group net revenue: 1.12BN Japanese Yen).  The market is complex, driven by scale, number of service lines and the operational model of “ONE DENTSU”.  The Service Lines offer different products and services growth strategies and dynamics. 

The US Credit Manager role is a newly created role, reporting into the Director – US Billing, AR and Credit Management.  Credit management activities are currently decentralized by Service Line and the mandate of this role is to consolidate these activities into a single role with accountability for the proactive performance of credit management activities for the US in alignment with Group policies and best practice.

Job Description

The US Credit Analyst will be responsible for the initial set-up and proposal of customer credit limits and proactive monitoring of existing customer risk, making recommendations to the business as appropriate.  Specifically, the primary responsibilities of this role are as follows:

• Partner with the business to stay informed of potential new customers, providing credit recommendations to support commercial negotiations
• Establish processes for the periodic review of existing customers for changes in credit risk
• Proactively monitor compliance with third party insurance and internal credit limits, evaluating billed, unbilled and forecasted receivables
• Partner with Treasury and the business regarding customer credit risk, including changes to customer credit limits and ensuring compliance with Delegation of Authority and Group Credit Risk policies
• Establish and maintain effective working relationships with customers and internal stakeholders
• Actively work collecting on assigned customers to meet department aging and cash flow goals
• Accountable for implementation and compliance with the Internal Control Framework and JSOX within areas of responsibility
• Lead external audit, JSOX and internal audit processes within areas of responsibility
• Partner with US Service Line Controllers, CFO’s, Commercial Finance and Treasury to drive credit risk management best practices through adherence to Group policies and procedures

Other Responsibilities:

• Identify opportunities to simplify business practices and controls across areas of responsibility
• Support business transformation efforts aligned with the overall finance transformation model
• Support critical system implementations and business process changes
• Responsible for the development and measurement of KPIs for area of responsibility
• Be a leader in the US Finance community. Develop ideas and initiatives with the community to improve financial control across the organisation

Role scope:

• Geographical coverage: all US Service Lines & HQ (excluding Media)

Key stakeholders:

• US Service Line CFOs, Commercial Finance leaders and Controllers
• US Operational Finance
• US Treasury
• US Business leadership
• Internal Audit
• External Audit

Qualifications

•    Graduate degree in Finance/Accounting/Operations or related field
•    5+ years’ experience in Credit Management
•    Knowledgeable of credit risk management best practices
•    Media / advertising industry experience a plus
•    Experience using customers’ portals preferred
•    Experience with Microsoft D365 or similar systems preferred
•    Proficiency in Microsoft Office (including Excel and Outlook) required
•    Excellent verbal and written communication skills
•    Proactive with strong focus on customer service and risk management 
•    Strong attention to detail and results orientated
•    Strong business partnering and influencing skills 
•    Ability to prioritize and manage multiple responsibilities 

Business and role context:
The Dentsu US market is comprised of three Service lines, each made up of a number of brands/companies and a US HQ for centralized expenses.  The US is the second largest market for Dentsu representing approximately 25% of global revenue (2022 group net revenue: 1.12BN Japanese Yen).  The market is complex, driven by scale, number of service lines and the operational model of “ONE DENTSU”.  The Service Lines offer different products and services growth strategies and dynamics. 

The US Credit Manager role is a newly created role, reporting into the Director – US Billing, AR and Credit Management.  Credit management activities are currently decentralized by Service Li