Director, AML Enhanced Due Diligence Program

Director, AML Enhanced Due Diligence Program

Country: United States of America

Your Journey Starts Here:

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The Difference You Make:

The Director, AML Enhanced Due Diligence (EDD) Program, will report to the Chief BSA/AML Officer and serve as the accountable leader responsible for the design, execution, and continuous enhancement of the Bank’s Enhanced Due Diligence program. This individual will act as a subject matter expert with deep and nuanced knowledge of AML/KYC/EDD requirements and practices, ensuring the program’s effectiveness, scalability, and alignment with evolving regulatory expectations and industry standards.

The Director will manage the EDD team and will oversee program quality and outcomes, acting as a reliable proxy for the Chief BSA/AML Officer in matters relating to enhanced due diligence. This role requires balancing day-to-day oversight and quality control with strategic program development, ensuring that the EDD program delivers consistent, compliant, and high-quality results.

Program Oversight & Execution

• Oversee the development, implementation, maintenance, and overall quality of EDD policies, procedures, and standards, ensuring their effectiveness and alignment with regulatory requirements.
• Lead the day-to-day operations of the EDD program, ensuring high-quality, timely, and compliant reviews of high-risk customers and transactions.
• Directly manage and provide oversight of the EDD investigative team, ensuring investigations are thorough, consistent, and meet internal and external standards.
• Monitor, analyze, and report on EDD metrics, emerging risks, and trends, providing regular updates to senior management.
• Directly engage with first line of defense/business partners to ensure EDD tasks/responsibilities carried out by the first line of defense are timely and high quality.
• Collaborate with cross-functional teams, including Legal, Risk, and Compliance, to ensure alignment with company policies and regulatory requirements.

Strategic Program Development

• Partner with the Chief BSA/AML Officer, Deputy BSA/AML Officer, existing EDD program management, and members of the AML Business Management and Transformation team to design and implement the EDD Target Operating Model, including enhancements to structure, processes, and technology platforms.
• Recommend and execute improvements across people, processes, and technology to facilitate effective and agile risk management in response to regulatory changes and expectations, industry trends, and internally identified enhancement opportunities.
• Determine and implement highly strategic solutions focused on process simplification and leveraging technology solutions to enhance efficiency, scalability, and accuracy of EDD operations.
• Serve as a strategic advisor to senior management on issues, risks, and opportunities related to enhanced due diligence.

Governance, Audit & Regulatory Engagement

• Ensure the program is exam-ready and responsive to internal audits, regulatory exams, and external inquiries.
• Review and contribute to draft responses for internal audit, regulatory exams, and external requests, ensuring accuracy, completeness, and consistency with program objectives.
• Consolidate findings, drive remediation efforts, and report progress to senior management.
• Build and maintain strong relationships with internal and external stakeholders (including regulators/examiners, vendors) to support program transparency and credibility.

People Leadership

• Directly manage and develop the EDD team, comprised primarily of remote employees, providing coaching, training, and career development opportunities tailored to a virtual environment.
• Foster a culture of accountability, service excellence, and continuous improvement within the EDD function.
• Act as a role model for professional conduct, collaboration, and execution under pressure.<