Supervisor Technical Training

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Supervisor, Technical Training

As a Supervisor, Technical Training, you will have the unique opportunity to lead a team responsible for planning, prioritizing, scheduling, and documenting all training activities for Portland General Electric. You will collaborate on developing and optimizing training curriculum and initiatives, ensuring compliance with industry standards while fostering employee growth and development. A successful candidate will have advanced knowledge of policies, procedures, and best practices in the electric utility industry, coupled with exceptional analytical thinking and project management skills. This role offers the chance to shape the future of PGE's workforce, driving innovation in training methodologies and contributing to the company's mission of providing clean, reliable energy to millions of customers.

KEY RESPONSIBILITIES

Training Management - Supervises team responsible for planning, prioritizing, scheduling and documenting all training activities and acquiring related materials; oversees needs assessment, planning and strategy of training function and provides daily supervision of team, ensuring that all relevant standards/procedures are followed. Ensures that operational problems are identified and resolved. Establishes direction and metrics for the team. Monitors performance motivates employees and provides coaching and feedback. Oversees process improvement.

Training Productivity - Collaborates on development and prioritization of training curriculum and initiatives. Optimizes training curriculum and deployment by ensuring all compliance training is planned, prioritized, scheduled and documented using the computerized learning management system; monitors scheduled training activities to ensure they are adequately planned and incorporated in the work schedule for employees; ensures schedule compliance.

Financial Management - Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan.

Resourcing - Implements resourcing decisions and planning for team, partners with HR in the definition of jobs, recruitment, evaluation and selection processes.

Professional Development - Maintains knowledge of skill-development tools/resources; advises on required outcomes for learning or development from knowledge of available tools and organizational development needs; assists employees in creating development plans and monitors employees' progress.

EDUCATION/EXPERIENCE/CERTIFICATIONS

Education

• Requires a bachelor's degree in business or other related field or equivalent experience.

Experience

• Prefer five or more years in electric utility operations and/or equivalent industrial operations with emphasis on training, planning and scheduling activities.

Certifications

• HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP, CEBS, CBP, CCP, AIRS, ATD) a plus.

KNOWLEDGE, SKILLS, ABILITIES

Functional Competencies

• Advanced knowledge of policies, procedures, principles and practices required for compliance and skills training in the electric utility industry
• Advanced knowledge of PGE's policies, procedures and plans
• Advanced knowledge of industry best practices
• Advanced skills in project management
• Advanced skills in facilitation and presentations
• Advanced skills in systems and programs used in training
• Intermediate knowledge of the electric utility industry and technology
• Intermediate knowledge of contracting and procurement processes and procedures

General Competencies

• Advanced analytical thinking skills
• Advanced decision-making skills
• Advanced interpersonal skills
• Advanced negotiation skills
• Intermediate organization management skills
• Advanced presentation and facilitation skills
• Advanced project management skills
• Intermediate resource management skills
• Advanced written and oral communication skills

Leader Practices

• Drives Results
• Plans and Aligns
• Decision Quality
• Drives Engagement
• Courage