Director, Financial Crime Managed Services (Crypto) - Phoenix, AZ / Highland Hills, OH

Job Description:

AML RightSource is the leading expert solutions provider of managed services and advisory, dedicated exclusively to financial crime compliance. As financial crime continues to evolve, we help organizations stay ahead through expert-led services and deep industry knowledge. 

Specializing in anti-money laundering, financial crime prevention, and third-party compliance, we deliver tailored solutions that enhance operational efficiency and reduce business risk. With a global presence and a team of more than 7,000 specialized, trained professionals, AML RightSource partners closely with clients to transform their compliance programs into strategic advantages. 

Our focused expertise and partnership-driven approach ensure adaptable, scalable solutions that meet today’s complex regulatory demands. We empower organizations to strengthen compliance, protect their businesses, and confidently navigate an ever-changing financial crime landscape.

About the Position

Location: Phoenix, AZ or Highland Hills, OH (Hybrid)

Experience: 18+ Years | Sector: Crypto Compliance, Digital Assets, AML, Managed Services, Risk & Advisory

The Opportunity: Reimagining Crypto Compliance

Join AML RightSource, the global leader in managed services and expert solutions transforming how financial crime is prevented across both traditional finance and the rapidly evolving digital‑asset ecosystem. As a Director within our Financial Crime Managed Services group, you will shape high‑impact, multi‑jurisdictional programs for top‑tier crypto exchanges, Web3 platforms, digital asset custodians, and hybrid FinTech/financial institutions.

You will drive innovation in crypto compliance operations, lead large‑scale delivery teams, and partner directly with C‑suite and executive stakeholders to elevate the industry’s most complex on‑chain financial crime programs.

Quick Impact & Rewards

• Flexibility: Hybrid, with strategic on-site collaboration at our Phoenix, AZ or Highland Hills, OH hub. Occasional on-site work may be required based on business needs.
• Scale: Lead and oversee complex crypto and AML operations across Transaction Monitoring (on‑chain & off‑chain), KYC/KYB, EDD, blockchain analytics, sanctions screening, and investigations programs.
  Direct large delivery environments of 100–200+ professionals across jurisdictions, ensuring full alignment with SLAs, KPIs, KRIs, risk frameworks, and global digital‑asset regulatory expectations.
• Leadership: Serve as a senior executive‑level leader and trusted advisor for high‑growth crypto and FinTech clients. Mentor Senior Managers, Managers, and Analysts while setting the standard for operational excellence, regulatory compliance, and innovation in digital‑asset financial crime programs. Lead strategic initiatives that elevate our Managed Services business and influence the future of crypto compliance delivery.

Core Responsibilities

Operational Leadership

• Lead large‑scale crypto and traditional AML/CTF operations, including on‑chain transaction monitoring, blockchain analytics reviews, wallet risk scoring, KYC/KYB, EDD, sanctions screening, and investigations.
• Ensure strict adherence to SOWs, SLAs, KPIs, KRIs, and governance frameworks across all digital‑asset and hybrid compliance programs.
• Oversee end‑to‑end quality controls, escalation management, risk mitigation, and regulatory alignment for complex crypto‑risk portfolios.
• Review and approve deliverables such as investigative reports, SAR filings, regulatory documentation, blockchain investigative summaries, and client presentations.
• Drive continuous improvement through process optimization, automation opportunities, capacity planning, and integration of crypto‑native technologies.

Client Relationship Management

• Serve as the Executive Delivery Lead for strategic crypto exchange, Web3, and FinTech clients, owning relationship management and program success.
• Lead executive‑level meetings, risk reviews, strategic roadmapping discussions, and regulatory preparedness sessions.
• Partner with client leadership to identify opportunities to expand managed services in areas such as blockchain investigations, sanctions compliance, fraud mitigation, and digital‑asset risk scoring.
• Communicate program performance, risks, operational insights, and transformation recommendations to senior stakeholders across jurisdictions.

Team Leadership & Development

• Lead and mentor large teams of 100–200+ compliance professionals, including Senior Managers, Managers, Te