Practice Manager - Women's Health - $10,000 SIGN-ON BONUS

Company Overview:

Cayuga Health is the region's leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve. At Cayuga Health System, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies, and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Nestled in the beautiful Finger Lakes region, Cayuga Health provides an outstanding place to work in a vibrant community. Come discover all that Ithaca, New York and Cayuga Health has to offer!

Sign-on Bonus available with this position!

Position Overview:

The Practice Manager is an integral role in Cayuga Health System's Ambulatory Services division. The Practice Manager will join a larger team of Practice Leaders driving patient care in the community. This leader integrates patient experience, operational effectiveness, and system outcomes by managing the day-to-day operations of the practice.

The manager is responsible for staffing and hiring, provider engagement, financial viability, business development, and operational workflows. The manager will create a culture of growth through improved patient access, patient satisfaction, and supporting the continuum of care for a seamless patient experience. A successful candidate will demonstrate leadership skills, inspire team members, and be a strong communicator.

What you'll do:

• Manage a team of clinical and clerical staff and partner with practice provider leadership to ensure patients have timely access to high quality medical services.
• Cultivate a relationship of mutual respect and trust with providers and staff. Embraces AIDET as a customer service framework for interactions with staff, providers, patients and their families.
• Strive to meet operational, financial, and quality goals set forth by the health system; utilize financial and accounting systems to track expenses and revenue.
• Maintain patient access through proactive schedule management.
• In partnership with nursing leadership, support the clinical competencies of licensed and unlicensed clinical staff.
• Ensure adherence to clinical and administrative policies and procedures and promote a culture of safety.
• Hire and supervise staff; ensure practice staffing is sufficient to support the practice.

Basic Qualifications and Experience:

Cayuga Medical Associates celebrates and fosters an inclusive work environment and encourages people of all identities, perspectives and backgrounds to apply.

• 3+ years of professional experience within a medical practice, hospital, or other healthcare setting with demonstrated supervisory responsibilities. At least 2 years of experience in a leadership capacity.
• Accomplished people manager with strong coaching and mentoring skills; demonstrated experience cultivating strong, collaborative relationships with providers.
• Bachelors' degree in health administration, business administration or a closely related field.
• In lieu of a degree, minimum of 5 years of relevant work experience may be accepted.

Preferred Qualifications:

• Masters' degree in health or business administration or related field. A masters' degreemay be substituted for 2 years of experience.

Travel Requirements:

• The position is located on-site and travel locally to meetings will be required.

At this time Cayuga Health System will not sponsor a new applicant for employment authorization for this position.

If you are interested in applying for this position and you require an accommodation, please contact Cayuga Health System at hr@cayugamed.org

Cayuga Health System Commitment to Diversity, Equity & Inclusion

Cayuga Health System commits to treating all people with dignity so that everyone who comes to us is safe, cared for, and respected. We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people. We strive to recognize and overcome personal